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AG
Atlantic Group
Case Manager
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Scorecard
Based on California data
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What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$55,040 / year median in California
+14% projected growth
Job Description
Case Manager Atlantic Group - 3.6 Chula Vista, CA Job Details Contract From $25 an hour 1 day ago Qualifications Customer records maintenance Record keeping Customer communication Confidential information handling Program design Customer relationship building Active listening Experience working with individuals with disabilities Client rapport building In-person customer service Client file management High school diploma or GED Cultural competency Attention to detail Customer relationship management Customer data entry Full Job Description Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience • Working Conditions In office