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Specialty Advocate for Underserved / Unserved
Job
Community Action Partnershiop of Madera County
Madera, CA (In Person)
$56,524 Salary, Full-Time
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Job Description
Job Summary This position is responsible for providing crisis intervention, advocacy, and support services to victims / witnesses of crime. Coordinates awareness events and training. Duties Actively participates in multi-disciplinary teams (MDT) and task force. Attends advance training as required and demonstrates commitment to the program. Maintain good relationships and communications with families, survivors, and community partners. Adheres to confidentiality policies for information shared in MTD, case status updates meetings, discussions, correspondence, or any other source. Keeps informed on victim rights laws. Work to secure collaborative relationships with other community partners to organize events promoting awareness and prevention. Inform victims of resources and assists in accessing services. Participates in training for Victim Services Advocates. Provides information to victims and their parents/legal guardians on victims' rights. During non-office hours, responds to crisis line or provides back up to volunteers on a 24-hour crisis line on a rotational basis. Shelters, or makes shelter referrals, for appropriate survivors. Provides transportation when necessary and safe. Provides short-term peer counseling to survivors and witnesses of crime, as well as to family and friends of those individuals. Responsible for referring individuals to appropriate community resources for additional assistance and counseling. Make follow-up contact with survivors within 72 hours, or the first business day. Assesses survivors' current and long-term needs. Tracks survivors' need through the database system. Serves as a liaison between the survivor and other resources. Provides in-person counseling. Accompany survivors, as needed, to medical/law enforcement appointments to seek help with crime related/significant incident situations. Assesses eligibility and refers, or assists, clients in completing and submitting Victim of Crime Claims. Provides court support, i.e., provides general information regarding the criminal justice system, acts as court escorts, and provides information on the status of the survivor's case. Prepares correspondence on behalf of survivors to service providers. Mentors' survivors write their own correspondence. Assists with applying for U-VISA and T-VISA applications. Skills Bachelor's Degree in Criminology, Victimology, Social Work, Sociology, Psychology, or a related field. Minimum of 2 years of experience as a full-time Victim Services Advocate or equivalent. Read, speak, and write Spanish is required. Communicate and deal effectively with individuals and groups in stressful situations. Coordinates awareness events, presentations, and meetings. Work effectively under conditions of limited supervision, high stress, and rapidly changing situations and circumstances. Criminal justice system, family court, and community resources for diverse populations. Skills in public speaking, crisis intervention, and counseling techniques. Effectively communicates with various socioeconomic and cultural backgrounds. Issues affecting victims and witnesses of crime. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Adobe, & Canva). Trauma informed care.