Case Manager (2026) Jammal Law Firm, APC Newport Beach, CA Job Details Full-time $26 - $29 an hour 1 hour ago Qualifications Customer communication Microsoft Office Administrative experience Medical administrative support Attention to detail Organizational skills Law office experience Legal case management Full Job Description About Us We are a boutique law firm committed to delivering focused, high-touch legal representation. Our practice prioritizes direct client relationships and thorough case management over volume. We are seeking a dedicated Case Manager to lead client intake, manage medical treatment coordination, and oversee day-to-day case progression. Position Summary The Case Manager serves as the primary operational liaison between clients, medical providers, insurance carriers, and attorneys. This role requires a strong service-oriented approach to ensure clients feel supported, combined with strong attention to detail in gathering essential case evidence and managing client files. Key Responsibilities

• Serve as the main point of contact for clients throughout their cases and keeping them updated on overall case status.
• Conduct comprehensive initial client intakes, gather crucial incident details, and establish new cases.
• Coordinate directly with medical providers to assist clients with their treatment plans and track the ongoing care.
• Open claims with insurance companies, establish liability lines, and manage initial adjuster communications.
• Request, retrieve, and review essential records, including police reports, traffic incident data, and medical documentation.
• Continuously monitor case progress, track key deadlines, and maintain organized digital case files to ensure smooth workflow. Qualifications & Competencies
• Strong customer service skills, showing genuine empathy and professionalism when guiding clients through recovery and legal processes.
• Superior organizational skills and attention to detail when tracking medical treatments, insurance details, and official records.
• Polished written and verbal communication skills across all interactions with clients, medical offices, and insurance representatives.
• 1 to 3 years of administrative, medical, or legal support experience, preferably in personal injury or claims management.
• Proficiency with standard office software and legal case management platforms

Job Type:

Full-time Pay:

$26.00 - $29.00 per hour

Experience:

Microsoft Office:

2 years (Preferred) Law office: 2 years (Preferred)

Language:

Spanish (Preferred) Arabic (Preferred) Ability to

Commute:

Newport Beach, CA 92660 (Required) Ability to

Relocate:

Newport Beach, CA 92660: Relocate before starting work (Required)

Work Location:

In person