Under the direct supervision of the Program Manager, the SUD Counselor I will provide case management services for all clientele in a comprehensive manner. Under the direct supervision of the Program Manager, the SUD Counselor I will provide high quality case management for clients experiencing challenges around substance use, homelessness, and attaining other resources, by linking them and helping them achieving their identified goals. This SUD Counselor I will operate in a multi-disciplinary team and will work independently but consult on all cases with their supervisor.

RESPONSIBILITIES AND DUTIES

Complies with all program policies and procedures, including State/Federal or Certification/Licensure requirements. Maintains a caseload of clientele and provides active and comprehensive case management services. Ensuring all area needs are attended to (mental, substance abuse, social, physical, and family). Ensures appropriate and comprehensive documentation within an EHR system. Work collaboratively with Champions staff and referring parties and service providers. Participates in staff meetings, addressing client needs, program issues, and assisting in the integration of services for clientele. Facilitate Psychoeducational groups and classes, as deemed appropriate by management. Provides integration of all service divisions of the program, specifically bridging disciplines like mental health and probation. Develops and maintains cooperative work relationships with community agencies and partners, including client connections to outside agencies (i.e., court hearings, open CPS cases and requirements, etc.) Determines appropriate services available through the Parenting program and/or referral to other community agencies. Complete intakes and eligibilities for potential clientele and verify completeness and accuracy of documents. Serve as the main point of contact for all clients and relay client needs to the appropriate channels. Participate in applicable meetings, trainings, conferences, etc. as required both internally and externally. Remains culturally sensitive and respectful in all client and staff interactions. Adheres to all client confidentiality requirements and standards, including updates of the shared Release of Information (ROI) to ensure that information is current and accurate. Comfortable performing various projects in conjunction with day-to-day activities. Ability to have a good relationship with diverse personalities, understanding, mature, and flexible. Possess strong judgment, problem-solving and reasoning abilities. Perform other duties as assigned.