Client Case Manager

Boulder County Community Services is seeking to hire a Client Case Manager. The client case management role will be responsible for a caseload in all elements of one, or more, alternative sentencing programs currently utilized in Boulder County and the corresponding case management team. Current alternative sentencing programs include Electronic Home Monitoring, Day Reporting, Work Release and Community Corrections. JPC Client Case Managers supports clients' practical skills and tools needed to be successful in the program and upon reentry into the community. Emphasis is placed on treatment that specifically addresses criminogenic risk/needs by using social learning skill-building activities to assist with cognitive, social, emotional, and coping skill development, and utilizes Cognitive Behavioral Interventions. This is a full-time, benefited position. This position must be available to work non-traditional shifts and workdays that will work Sunday - Wednesday or Wednesday - Saturday 10-hour shifts that vary between early and late shifts. Two of the shifts need to be until at least 7pm each week. This position will work at 3260 Airport Road, Boulder, CO. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt. Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range:

$67,068.00 - $81,834.00

Annually Tentative Hiring Timeline:

Phone Screening:

March 23rd

First Round Interviews:

Week of March 22nd

Second Round Interviews:

Week of March 29th

Reference Check:

Week of March 29th New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions. Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information. Exercises direct and indirect supervision of JPC clients and ensures compliance with program policies, procedures, rules, regulations, standards, local and state statutes, and best practices Performs case management for assigned clients using validated assessment tools; co-creates case plans with clients; utilizes evidence-based practices in interactions and interventions Supports leadership in the planning and implementation of a comprehensive plan to transition sentencing programs from the Sheriff's Office and private vendors to the JPC Coordinates in other areas of the JPC to ensure efficient and effective dissemination of information, scheduling of program related client activities inside and outside the facility and other program specific items that must be accounted for in daily facility operations Participates in off-site job/activity checks, substance use testing, random searches of property and person and documentation and conducts investigation of rule violations Ensures that proper intake procedures, client evaluations and release from sentence reviews are computed in a timely manner and that related client updates are properly disseminated Responds to emergency situations involving clients both inside and outside of the facility and after standard work hours when necessary Coordinates with courts, probation, and other law enforcement agencies regarding client assignment, participation, and compliance with sentencing programs, including DCJ standards Regularly participates in cross-program training to provide program coverage, on-call consultation, and technical assistance to staff. Exercises accountability to the system partners throughout the 20th Judicial, provides documentation to court as needed, and provides written and oral testimony if required Support senior leadership in EOC emergency situations as directed. Conducts financial discussions with clients regarding program fees, restitutions, and personal budgeting Performs other duties as assigned by supervisor or manager

PLEASE NOTE

When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of 6 years of combined education and experience Additional related education may count towards required experience.

DRIVER'S LICENSE & RELIABLE VEHICLE

Applicants must have a valid driver's license and a clean driving record Access to reliable transportation that is readily available for business use For more information regarding a clean driving record, please click here.

BACKGROUND CHECK & FINGERPRINTING

A job offer is contingent on passing a background investigation with fingerprinting

KNOWLEDGE, SKILLS AND ABILITIES

Strong self-awareness of diversity, equity, and inclusion considerations in working with teams and clients in the criminal justice system. Ability to work effectively with other employees, clients, agencies, and the public. System level knowledge of the Criminal Justice system with knowledge in adult correctional settings and alternative sentencing programs; specifically, day reporting, home monitoring, work release and community corrections. Skills in de-escalation, conflict resolution and motivational interviewing. Understands basic business and office protocols and use of various software systems to include SharePoint and Excel. Excellent verbal and written communication skills. Knowledge of evidence-based practices, gender-specific programing and trauma-informed care is helpful. Professional communication style in interactions with clients, coworkers, partners, and supervisors. Ability to work directly with at-risk and disadvantaged populations including those potentially in crisis.

PREFERRED QUALIFICATIONS

Bilingual preferred Previous Community Corrections Case Management experience Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.