The Broward County Crisis Intervention and Support Division (CISD), part of the Human Services Department, ensures a comprehensive continuum of crisis and intervention services for youth, adults, families, and survivors of sexual assault, child abuse, and human trafficking. The Nancy J. Cotterman Center, is recognized nationally as the only Accredited Child Advocacy Center, the Certified Sexual Assault Program, and the Child Protection Team in Broward County. The Office of Justice Services oversees the Adult and Juvenile Civil Citation Programs - which serves as an early intervention to keep individuals out of the criminal justice system by holding them accountable and reducing re-offenses. OJS also supports the Juvenile Pre-Disposition Services program which provides case coordination of youth who have been arrested by linking them to community providers and other interventions while they await the disposition of their case. CISD administration provides administrative, fiscal, and operational oversight for the Justice Services Section and the Nancy J. Cotterman Center, which includes Crisis/Counseling and Child Protection Team/Medical Services. 2026 Benefits of Broward County Employment Eleven (11) paid holidays each year Vacation (Paid Time Off) = 2 weeks per year Tuition Reimbursement (Up to 2K annually) Up to 40 hours of Job Basis Leave for eligible positions Paid Parental Leave Health Benefits High-Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79 Includes a County Funded Health Savings Account of up to $2,000 Annually Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79 Florida Retirement System (FRS) - Pension or Investment Plan 457 Deferred Compensation County matches up to $2,000 a year General Description This position plays a vital role in protecting children by conducting thorough abuse assessments and coordinating essential services with community partners. It combines investigative work, teamwork, and advocacy to ensure each child's safety and well-being. This is a Grant Funded Position Minimum Education and Experience Requirements Requires a Master's degree from an accredited college or university with major coursework in social work, mental health, psychology, or closely related field. Requires one (1) year of social services casework and counseling experience working with abused and neglected children. Requires six (6) months of experience in clinical case management. Special Requirements This position requires availability to work nights, weekends, and holidays, with schedules shifting based on operational needs and employee seniority. All staff participate in rotating on-call shifts. Forensic Interview Training is required within the first year of employment; the week-long training is held in Orlando. Special Certifications and Licenses Must possess and maintain a valid Florida driver's license. Duties and Responsibilities The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Work under supervision and report major activities during scheduled meetings. Conduct clinical screenings, interviews, and bio-psychosocial evaluations in agency offices and hospital districts. Triages referrals with medical staff and complete intake/referral screens for CPT abuse reports and conducts follow up as required. Reports after hours to the main office or to area hospitals to conduct emergency assessments as requested by law enforcement and/or DCF Completes intakes/referrals for assessment or deferment for the Child Protection Team Interview children, family members, and significant others to gather medical and psychosocial information. Witness forensic medical examinations and provide emotional support to children during evaluations. Coordinate assessment services with Child Protective Investigators, law enforcement, medical providers, and community agencies. Arrange and participate in multidisciplinary staffings and contribute to case recommendations. Observe, evaluate, and document participant status, maintaining accurate clinical records manually and electronically. Request and track medical records and ensure all report and case closure deadlines are met. Prepare timely written assessment reports and risk notifications, including required 24-hour reporting. Respond to emergency hospital cases during and after business hours and participate in rotating on call shifts. Consult with supervisors on complex cases and follow up on directives. Work collaboratively with agency advocates to support families and ensure client needs are addressed. Provide depositions and court testimony when required. Attend staff meetings, multidisciplinary staffings, trainings, and complete internal quality assurance reviews. Document progress notes, track daily activities, and maintain responsiveness to CPI, law enforcement, State Attorney's Office, and CLS. Complete required annual training in child abuse, abandonment, and neglect. Perform other related duties as assigned.

Competencies Business Insight :

Applies knowledge of business and the marketplace to advance the organization's goals. Has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives.

Manages Complexity :

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Plans and Aligns :

Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.

Ensures Accountability :

Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Communicates Effectively :

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

Persuades :

Uses compelling arguments to gain the support and commitment of others. Positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise.

Manages Ambiguity :

Operates effectively, even when things are not certain or the way forward is not clear. Sees and seizes possible opportunities in unknown situations. Steers others skillfully with a stabilizing presence and clear targeted coaching in order to make significant progress.

Nimble Learning :

Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Ensures that the organization gathers, shares, and benefits from lessons learned across the organization. Strongly champions and rewards exploration and learning and emphasizes their importance.

Situational Adaptability :

Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations. Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to traffic; moving machinery. County Core Values All Broward County employees strive to demonstrate the County's four core behavioral competencies © .

Collaborates:

Building partnerships and working collaboratively with others to meet shared objectives.

Customer focus:

Building strong customer relationships and delivering customer-centric solutions.

Instills trust:

Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Values differences:

Recognizing the value that different perspectives and cultures bring to an organization. Copyright © 2025 Korn Ferry.

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Americans with Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities Note:

During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.