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Job Requirements:
Education:
Bachelor's Degree in Human Services or related field and one year of Case Management experience. An equivalent combination of education/experience may be considered.
Experience:
One (1) year of Case Management experience required .
Licenses & Certifications:
Valid Florida Driver's license and be insurable by company's current insurance carrier. Subject to federal, state and local legal requirements/background checks/clearance for working with vulnerable populations.
Job Responsibilities:
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers Responsible for knowledge of all formal and informal community resources. Utilizes client-centered principles to facilitate coordination of services which support client self-sufficiency and focuses on continuum of care. Conducts telephone calls/client home visits as required to assess client safety and to ensure services are adequately being provided and address client needs. Review Care Plans and completes home visits to conduct semi-annual/annual reviews. Participates in regularly scheduled staff meetings. Participates in community outreach activities as directed to promote the Senior Services program. Ensures initial commencement and any follow up activities related to APS referrals are completed on time . Conducts peer review as directed. Ensures all assessments, care plans, narratives, and referrals are completed timely and meet required quality standards. Ensures client case records are continually updated and meet quality standards. Completes ongoing training requirements as directed. Works with the clients and/or their caregiver to develop an informal support network (relatives, volunteers, friends, etc.) as needed. Performs call downs to clients during an emergency/disaster. Maintains confidentiality in all aspects of client, staff and agency information.