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Social Services
Case Worker
Leesburg, FL
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Full-time, Non-exempt, Grant Funded Funding Period:
This position is currently funded through April 30, 2027
Salary:
$20.00/hourly About Us United Way of Lake and Sumter Counties (UWLS) is a nonprofit organization dedicated to creating lasting community impact by strengthening resilience, youth opportunity, healthy living, and financial stability. We collaborate with partners across both counties to build a stronger, more equitable community where every person can thrive. UWLS offers a mission-driven, supportive work environment where teamwork and community-centered values guide everything we do. Long-Term Recovery Group (LTRG) brings together community organizations, volunteers, and partners to support individuals and families as they recover from the long-term effects of a disaster. The LTRG helps identify unmet needs, coordinate resources and services, and connect survivors with the support needed to rebuild and recover.
Position Overview:
Disaster Case Manager & Administrative Coordinator supports individuals and families in Sumter County impacted by disasters by conducting outreach, completing intakes and assessments, developing recovery plans, coordinating resources, and providing ongoing follow-up and data management to address unmet disaster-related needs. The position also provides administrative and program support, including research, grant writing assistance, outreach scheduling, and coordination with community partners and potential clients. Working closely with program leadership and the Client Preparedness Coordinator, this role supports disaster preparedness, survivor outreach, community engagement, and ongoing program initiatives while providing additional capacity as the organization grows and evolves.
Key Responsibilities:
Conduct outreach, intake, and eligibility screenings with disaster-impacted households. Perform home visits and needs assessments; disaster-caused unmet needs. Develop individualized recovery plans and coordinate resources (FEMA, SBA, DCF, VOAD partners, local programs). Present cases to the Funders' Unmet Needs Roundtable. Track progress and maintain accurate records in the LTRG case/data management system. Collaborate with all functional groups of the LTRG including but not limited to Construction, Volunteer Management, Donations/Warehousing, and Resource Directory teams. Provide reports and updates to LTRG Board and LTRG Program Director. Conduct research to support program activities, community needs, and organizational initiatives. Assist with grant writing, grant-related research, and preparation of supporting materials. Maintain accurate program records, databases, and documentation. Assist with data entry, tracking, and follow-up related to program activities and client services. Coordinate, schedule and support communication and outreach with community partners, agencies, and potential clients as needed. Provide additional administrative capacity to support the organization's continued growth and development. Perform other related duties as assigned to support program and organizational needs.
Preferred Qualifications Education:
Bachelor's degree in Human Services, Social Work, Emergency Management, Public Administration, or a related field; or a high school diploma/GED with at least three years of relevant experience.
Skills:
Strong assessment, documentation, communication, and problem-solving abilities.
Experience:
Previous experience in social services, disaster response, case management, or community outreach.
Language:
Bilingual ability in English/Spanish or English/Creole. The qualifications listed above are preferred but are not required for consideration. Equivalent combinations of education, training, and relevant experience will be considered.
Position Requirement:
Licenses/Transportation:
Valid Florida driver's license, reliable transportation, and ability to conduct fieldwork.
Work Conditions:
Some nights/weekends required during active recovery. Must be able to work in a disaster impacted environment and deploy to local sites within 24 hours post-disaster for up to 2-4 weeks as necessary.
Pay:
$20.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance