Job Description Help for Job Description. Opens a new window. Adult Case Manager Minimum education required: Bachelor's Degree in a social services field or domestic violence related experience Two years' experience Florida Driver's License, this role moves between the shelter, the courthouse, and the community Clean Driving record and willingness to drive agency vehicles Complete the 30-hour Domestic Violence Core Competency Training (or be willing to obtain it) Communication, organizational skills and work under deadlines, Work independently and as part of a team. Knowledge of social justice issues

• including how gender-based violence intersects with immigration and with race, class, and sexual orientation
• is valued.

Keep a flexible schedule that includes weekends and varied shifts, regularly lift up to 40 pounds, and respond quickly and calmly when a crisis calls for it. The role As a Case Manager, you'll provide comprehensive advocacy, case management, and support to adult survivors living in our shelter or receiving outreach services. Working from a trauma-informed, empowerment-based philosophy, you'll help each person move from crisis toward genuine self-sufficiency

• and toward the fresh start they deserve.

You'll meet with every new adult resident within 72 hours to assess their immediate needs and complete a health and safety screening, then build an individualized service plan around real goals: safe housing, employment, financial literacy, and independence. You'll meet weekly to celebrate progress and problem-solve setbacks, and you'll help survivors access the Victims Compensation Program, the Victims Relocation Assistance Program, and the Address Confidentiality Program. You'll be a fierce advocate, too

• assisting with civil protection orders and standing beside clients in court, serving as a liaison with law enforcement to obtain police reports, and helping survivors navigate employers, agencies, and service providers.

Alongside that, you'll offer crisis de-escalation, safety planning, counseling, and referrals, and provide transportation to court dates, legal services, job resources, and medical appointments. You'll keep documentation accurate, submit monthly reports for grant compliance, collaborate with community partners, and report to the Program Manager. What we offer Compensation is commensurate with experience. More than that, you'll get the rare gift of work that matters

• the chance to help a survivor rewrite the story of her life. Ready to walk alongside our survivors? If you've been searching for a role with real purpose
• where your steadiness helps someone find her way to safety and independence
• we'd love to meet you. Come help us build a safer, more hopeful Brevard County, one survivor at a time. Leaving is the bravest thing they'll ever do
• but it's only the first step. What comes next
• finding a home, a job, a sense of footing, the belief that a different life is actually within reach
• is a long road, and no one should have to walk it alone. As a Case Manager at Serene Harbor, you'll be the steady hand beside her every step of the way. Who we are For more than 30 years, Serene Harbor has stood with survivors of domestic violence across Brevard County
• providing emergency shelter, a 24/7 confidential hotline, counseling, transportation, legal advocacy, support groups, and so much more.

Our mission is to end the cycle of domestic violence in our community through education, empowerment, intervention, prevention, social change, advocacy, and the engagement of everyone around us. Serene Harbor, Inc. is an equal opportunity employer. All qualified applicants are encouraged to apply.