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Highland Rivers Community Service Board

CASE MANAGER (CSS)

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What they do

A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.

$46,106 / year median in Georgia

+13% projected growth

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Job Description

Community based position. Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer's individual recovery plan. Partner with the individual and CORE services provider in the development of the individual service plan. Assist the individual with the transitioning between levels of care. Link and/or serve as advocate with other agencies to garner needed resources for consumers. Provides assistance and support in crisis situations. Provides assessment, monitoring, and assistance to individuals. Establishes professional and ethical relationships with individuals, families, and coworkers Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community. Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure. Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management. Other duties as assigned.
Minimum Qualifications :
Bachelor's degree in Psychology, Social Work, Sociology, Human Services, Criminology, or a related field of study. A minimum of one year of professional experience in behavioral health or substance use disorder services is preferred. Criminal background check clearance, official academic transcripts, valid driver's license/ID, drug screen, TB test, and an eligible 7-year Motor Vehicle Report. Bilingual proficiency in English and Spanish is highly preferred. Highland Rivers Behavioral Health is an Equal Opportunity Employer and does not discriminate on the basis of color, race, national origin, age sex, religion, or disability. Selected applicants must pass a pre-employment background investigation and a pre-employment drug screen. Employment is contingent upon passing the background and the drug screen.