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Highland Rivers Community Service Board
CASE MANAGER (CSS)
Career Insights for Case Manager
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Based on Georgia data
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What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$46,106 / year median in Georgia
+13% projected growth
Job Description
Community based position. Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer's individual recovery plan. Partner with the individual and CORE services provider in the development of the individual service plan. Assist the individual with the transitioning between levels of care. Link and/or serve as advocate with other agencies to garner needed resources for consumers. Provides assistance and support in crisis situations. Provides assessment, monitoring, and assistance to individuals. Establishes professional and ethical relationships with individuals, families, and coworkers Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community. Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure. Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management. Other duties as assigned.