JOB SUMMARY

This position manages an assigned caseload of Drug Court program participants. This position will serve Camden County Drug Court. This is a thirty-hour-a-week position.

MAJOR DUTIES

Assist participants in the initial intake process to determine their needs, provide support services, explain expectations and program requirements, provide guidance, obtain signatures, and enter information into the case management system database. Manages an assigned caseload of Drug Court program participants; coordinates and monitors participant compliance with court mandates; serves as liaison between the court, treatment providers, and participants. Maintains accurate and timely documentation of case files and databases; provides written and oral updates during staff meetings and court sessions; tracks participant compliance with attendance and other program requirements; prepares court reports for all court sessions; prepares quarterly reports as required by the state and grant requirements. Schedules meetings and interacts with program participants to ensure that needs are being met and that progress is being made. Maintains data on participants' financial obligations through coordination with the Clerk of Court's Office to ensure the accuracy of account balance; documents, posts, and scans receipts into database; ensures that payments are made on a monthly basis. Attends and participates in court staffing and court proceedings. Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of Drug Court policies and procedures. Knowledge of participant eligibility requirements. Knowledge of case management principles and practices. Knowledge of local area service providers. Knowledge of computers and job-related software programs. Skill in coordinating activities with a variety of stakeholders. Skill in establishing priorities and organizing work. Skill in problem solving. Skill in interpersonal relations. Skill in oral and written communication.

SUPERVISORY CONTROLS

The Drug Court Administrator assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.

GUIDELINES

Guidelines include program and county policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of varied case management duties. The unique needs of each program participant contribute to the complexity of the position. The purpose of this position is to participate in the provision of case management services for program participants. Successful performance contributes to the treatment and rehabilitation of program participants.

CONTACTS

Contacts are typically with co-workers, other county employees, program participants, service providers, probation officers, attorneys, and members of the general public. Contacts are typically to exchange information, resolve problems, motivate people, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects and distinguishes between shades of color. The work is typically performed in an office. Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to a high school diploma. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.