Disaster Recovery Case Manager

Disaster Recovery Case Manager 845 22nd Avenue, Honolulu, HI 96816 $25

• $27 an hour
• Full-time $25
• $27 an hour
• Full-time Job Overview The Salvation Army is seeking a dedicated and compassionate Disaster Recovery Case Manager to provide real-time support to individuals and families recovering from crisis.

You will join a mission-driven team committed to guiding communities through recovery and restoring hope when it's needed most. The Disaster Recovery Case Manager (DRCM) provides long-term, strengths-based case management to individuals and families impacted by disasters in alignment with The Salvation Army's disaster recovery services. This role includes an initial rapid response followed by ongoing follow-up and support to promote stability and recovery. The DRCM conducts client outreach, including local travel as needed, to assess needs, address immediate challenges, and develop individualized recovery plans. Responsibilities include coordinating resources, providing referrals to disaster and community services, and helping clients navigate and overcome system barriers. The role also supports goal setting, recovery planning, and continuous engagement, incorporating the Pathway of Hope approach when appropriate to promote long-term self-sufficiency and stability.

ESSENTIAL FUNCTIONS

Provide recovery case management services to individuals and families impacted by a natural disaster, temporarily residing in community settings, including motels, shared homes, and other housing situations. Determine eligibility and assess client disaster-related needs utilizing The Salvation Army Pathway of Hope and disaster case management program criteria, completedisaster intake form(s) and records, provide disaster-related financial assistance, and record disaster-related services according to prescribed unit guidelines, including regular updates to case files, any coordinated network management information system, and other documentation mechanisms Implement long-term case management planning services, which will include individualized recovery plans leading to the elimination of disaster-related needs, setting mutually agreeable recovery goals, and regularly monitoring client progress using the Pathway of Hope approach to identify action steps completed, barriers encountered, and outcomes achieved. Input client and client-related information (including case notes) into The Salvation Army WellSky social service database. Information will be entered in a timely manner and with accuracy. Provide disaster and non-disaster information and referral services; assist clients in understanding the resources available to them; refer clients to resources; facilitate clients' access to the needed resources; and track their participation in these services. Assist as a liaison between clients, The Salvation Army, and other agencies when necessary. Support client's spiritual growth by connecting them to pastoral care representative for pastoral care. Record direct financial assistance provided to clients. Produce timely and accurate statistical data and reports, in collaboration with the Community Assistance Center Program Services Director and Director of the Community Assistance Center. Participate in management team meetings, case consultations, and in-service training sessions as well as any other special work groups or program committees as assigned by the Director of the Community Assistance Center. Develop and maintain positive working relations with Salvation Army representatives, volunteers, and agencies providing services to clients. Maintain confidentiality, comply with and uphold proper client boundaries, adhere to TSA Social Service Code of Ethics, and comply with Protecting the Mission Guidelines. Other duties as assigned by the Community Assistance Center Program Services Director and Director of the Community Assistance Center.

ESSENTIAL QUALIFICATIONS

Bachelor's degree with one year of related work experience. A combination of training and experience will be considered. (MSW is preferred.) Experience working with specialized populations for emergency assistance, crisis management, care or case coordination, emergency disaster services, houseless, ALICE population, offenders, and seniors. Must have strong communication skills and an ability to work with diverse cultures. Strong leadership style and organizational skills required. Commitment to carry out The Salvation Army mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have personal vehicle and valid Driver's License Apply today and help rebuild lives after disaster. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Job Type:

Full-time Pay:

$25.00

• $27.

00 per hour

Benefits:

Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person