HUMAN SERVICES CASEWORKER (UMP)

at Department of Human Services in Macomb, Illinois, United States Job Description Position Overview The Division of Family & Community Services is seeking to hire an energetic and detail-oriented caseworker to receive and assist customers seeking public assistance services available through Department of Human Services ( DHS ) programs in the McDonough Office. This position manages a public assistance caseload by performing professional casework duties in all categories of assistance; serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives; and meets with clients to discuss goals and activity requirements. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. Essential Functions Receives and assists customers to provide public assistance services available through Department of Human Services ( DHS ) programs to all eligible customers timely and accurately. Manages a public assistance caseload by performing professional casework duties in all categories of assistance. Serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives. Meets with clients to discuss goals and activity requirements. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in social science or a related field of the social sciences. Requires one (1) year of professional casework or crisis intervention experience in a social service agency or successful completion of an agency-sponsored training program.  •Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination. To view full details and how to apply, please login or create a Job Seeker account