Position Summary:

The incumbent assists participants in meeting their goals to become self-sufficient by developing a plan of action; matching services and providers; advising participants on compliance with applicable SHA programs; preparing FSS reports; and maintaining positive working relationships with providers.

ESSENTIAL FUNCTIONS

Enrolls participants in the FSS Program and assists application for services and programs associated with their action plan. Develops a plan of action for each participant; matches services and provider. Advises participants in program regarding compliance with Pubic Housing or HCV Program rules and regulations. Works with supervisor on conducting recruitment activities, tracking results of program, action plan, service provider, program coordinating committees, and Resident Councils. Interviews FSS candidates to determine service needs, provide linkages to specific services designed to assist the family in achieving self-sufficiency. Develops a detailed service plan outlining specific services (i.e. employment training, education, and counseling), timeframes and goals for achieving self-sufficiency. Establishes and maintains regular meetings with participating families to monitor progress towards completing the Individual Action Plan. Prepares monthly accountability reports of participant's goals and achievements. Coordinates escrow payments with the Director of Self-Sufficiency Programs monthly upon participant program completion. Develops strong working relationships with various service providers, inclusive of, but not limited to, educational, banking, and human service organizations to ensure effective referral of FSS participants and associated follow-up. Works with SHA Administration, Public Housing and HCV program staff and Resident Councils to coordinate and improve delivery of services for the benefit of Family Self Sufficiency participants. Coordinate and participate in Program workshops. Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority. Maintains regular and reliable attendance. Contributes to team efforts by performing other duties and responsibilities as required or assigned.

EDUCATION AND EXPERIENCE

Associate's Degree in social services; and two (2) years of experience in social or community services, case management, or related field; or any equivalent combination of training and work experience that provides the necessary knowledge, skills and abilities.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Family Self-Sufficiency, Public Housing, HCV, and various other community programs, policies, and procedures. Knowledge and understanding of social and economic problems and special needs faced by lower income families. Knowledge of occupational hazards and applicable precautionary measures. Skill in caseload management; planning, monitoring, and following-up as necessary. Skill in the proficient use of office equipment, computers, and software; Skill in typing 40 WPM with accuracy Skill in maintaining accurate and complete complex records and generate computerized FSS reports. Ability to maintain a valid Illinois driver's license and be an insurable SHA driver. Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner. Ability to communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, and co-workers) in a courteous, confidential, effective, positive, professional, and ethical manner. Ability to travel periodically.

APPLICATIONS SHOULD BE FORWARDED TO

Springfield Housing Authority Department of Human Resources 200 N. 11th Street Springfield, IL 62703 Via e-mail: wendym@sha1.

org or fax:

217-753-4421 Pay and benefits information, and employment applications are available on the

SHA Website:

www.springfieldhousingauthority.org and by clicking on the link: https://Secure.

YourPayrollHR.com/ta/TPCA435.careers?

ApplyToJob=822334283&full_apply=&jobid=822334283 Internal candidates should use their TruPay login,

Our Company, Search For Jobs, View Selected Jobs, Apply For This Job Posting Dates:

9/18/2026 - 9/28/2026 This position will remain open until filled The Springfield Housing Authority is an Equal Opportunity Employer