Key Responsibilities :

Outreach & Engagement:

Conduct street outreach to engage and assess individuals experiencing unsheltered homelessness.

Housing Navigation:

Provide housing navigation services, including assistance with housing applications, securing documentation, and linking to available housing programs.

Collaboration & Referrals:

Collaborate with community partners, shelters, and service providers to coordinate care and referrals.

Documentation & Reporting:

Maintain accurate and timely documentation of client interactions, services provided, and referrals in the Homeless Management Information System.

Case Coordination:

Participate in case conferencing and community street outreach coordination efforts.

Crisis Response:

Utilize crisis intervention and de-escalation techniques as needed.

Resource Education:

Educate clients about available resources, including healthcare, mental health and substance use treatment, and employment opportunities.

Basic Needs Support:

Assist in distributing essential items such as food, clothing, and hygiene supplies to those in need.

Client-Centered Approach:

Promote a client-centered approach, ensuring individuals are treated with dignity and respect. Qualifications & Requirements Bachelor's degree in social work, public health, psychology, or a related field preferred; or 3-5 years of experience working with vulnerable populations, or individuals with lived experience of homelessness are strongly encouraged. Experience in outreach, housing navigation, or case management preferred. Strong crisis management and de-escalation skills. Knowledge of community resources and social service systems. Excellent written and verbal communication skills. Ability to work independently and as part of a multidisciplinary team. Proficiency in Microsoft Office and data entry systems such as HMIS. Must have a valid driver's license, reliable transportation, and meet state-required automobile insurance minimums. Ability to pass a background check, including National Sex Offender Registry, criminal history, and driving record review.

Work Environment & Schedule:

Primarily field-based, with time spent in various community settings. Schedule of Monday-Friday, 8 AM - 5 PM, with potential for extended hours in the evening or some evening shifts (example 12-9pm), or some weekend hours based on client needs and outreach efforts. Requires travel within the community to engage with clients and attend meetings. This position plays a critical role in connecting individuals experiencing unsheltered homelessness to the resources and support necessary for long-term stability. The ideal candidate will be compassionate, proactive, and committed to advocating for those in need.

Compensation:

Starting at $47,500

To Apply:

Please email a resume, 3 references, and cover letter outlining your qualifications and interest in the role to Tatiana Wheeler, Associate Director of Heading Home. We are an equal opportunity employer and encourage applicants from all backgrounds to apply. About the

Employer:

The person in this position will be employed by the Community Foundation of Bloomington and Monroe County with their time dedicated 100% full-time to supporting the mission of Heading Home of South Central Indiana. Heading Home is a regional initiative working to make homelessness rare, brief and non-repeating. This position reports to the Director of Housing Solutions at Heading Home of South Central Indiana.

Job Type:

Full-time Pay:

From $47,500.00 per year

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

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