Position Summary :

LIHEAP intake workers will assist in the application and eligibility process for the Low Income Home Energy Assistance Program Employees will generally work 40 hours per week.

Job duties and details:

Assisting customers with basic application forms related to LIHEAP or other utility assistance
Collecting documentation and determining eligibility and benefit amount
Maintaining customer documentation
Answering telephones and providing information on the LIHEAP program or other Community Action services
Scheduling appointments
Operating office equipment including copier, fax machine, computer, etc.

Qualifications:

Excellent communication and customer service skills
Must be proficient in data entry and retrieval of client information
Ability to provide services to a wide range of clients
High school diploma or equivalent required
Offer contingent on background screening and drug testing policies Wage $12.

00 per hour Big Sandy Area Community Action Program is one of a network of more than 1,000 Community Action organizations located across the United States committed to fighting poverty by empowering individuals. This project is funded, in part, under a contract with the Cabinet for Health and Family Services with funds from the Community Services Block Grant Act and the U.S. Department of Health and Human Services. An equal opportunity employer

Job Types:

Full-time, Temporary Pay:

$12.00 per hour

Work Location:

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