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Northeast Arc

Program Case Manager - STEP

Entry-Level JobVerifiedNo experience needed

Pay: $24/hr

Posted: 2 weeks ago

Location: Danvers, MA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.

$53,290 / year median in Massachusetts

+14% projected growth

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Job Description

Program Case Manager - STEP Northeast Arc - 4.1 Danvers, MA Job Details Full-time $24 an hour 4 hours ago Qualifications Communication skills Entry level

Full Job Description Title:

Program Case Manager Schedule:

Monday-Friday 8am-4pm

Job Summary:

Provides supervision, opportunities, and skill development to participants served in NeArc's community-based day and work support program. Provides supervision, guidance, and training to assigned program case managers.

Major Responsibilities:

Evaluate individuals progress periodically and make adjustments as needed to improve outcomes Evaluate and determine program participants' interests and develop individual skills. Provides assigned caseload oversight by attending scheduled meetings, maintaining regular and professional contact with the participant's team, completing all required documentation, and ensuring the participant's progress in the program as determined by his or her goals. Creates individual goals to reflect the participant's vision regarding skill development. Maintains all required documentation within required timeframes to include: Daily Data Monthly/Quarterly Progress Notes/6-month summaries in HCSIS Assessments Confidential Record updates Provides transportation to participants served in a personal or agency vehicle when one is available. Assists in obtaining appropriate volunteer placements for participants served and provides ongoing coaching support in these placements to ensure continued success. Attends and completes all required training assigned by the supervisor.

Qualifications:

High School Diploma or equivalent required. 1 year of experience working with intellectually and/or developmentally disabled adults or other related experiences preferred. Excellent organizational and interpersonal skills. Effective communicator in both person and writing. Ability to communicate in English and or ASL via direct communication. Valid driver's license and reliable transportation is required. Must be able to lift to 50 lbs. as needed. Must be able to stand/walk up to one hour uninterrupted.

Work Environment:

The environment consists of office space, program areas, volunteer sites, vehicles and various locations out in the community.

Pay Rate:

$24 per hour.