CASA of the Great Lakes-Seaway Region is seeking a compassionate, dependable, and highly organized CASA Case Specialist to support our St. Lawrence County program. CASA stands for Court Appointed Special Advocates. Our mission is to advocate for the best interests of children who have experienced abuse or neglect and are involved in the family court and child welfare systems, helping ensure their safety, stability, well-being, and opportunity to thrive. The CASA Case Specialist provides direct advocacy and case support for children by maintaining regular contact with them, gathering information about their needs and circumstances, attending family court proceedings, and working closely with caregivers, caseworkers, attorneys, court personnel, service providers, and other professionals involved in their lives. You may be a great fit if you genuinely enjoy working with children, are comfortable entering a variety of family and professional environments and can balance compassion with objectivity and strong professional boundaries. The work requires someone who follows through, pays attention to details, communicates professionally, and is comfortable working both independently and as part of a team. What You'll Do Manage cases and provide direct advocacy focused on each child's best interests. Develop consistent, appropriate relationships with children through regular visits and contact. Attend family court proceedings and other case-related meetings as needed. Gather and monitor information related to each child's safety, well-being, needs, services, and overall circumstances. Communicate and collaborate with DSS caseworkers, caregivers, attorneys, service providers, school personnel, and other professionals involved in the child's life. Maintain accurate and timely case notes, records, correspondence, and required documentation in an online case management system. Track case deadlines, court dates, visits, contacts, and other required activities. Support new volunteers through case shadowing and practical guidance. Participate in stakeholder meetings, community outreach, fundraising activities, trainings, and other CASA program events. Work collaboratively with staff while also independently managing assigned cases, responsibilities and priorities. Why You'll Love This Position Meaningful, hands-on work that directly supports children involved in the family court and child welfare systems. A flexible 20-25-hour-per-week schedule . Extensive paid CASA training and ongoing support. Variety in your workday , including office work, child visits, court appearances, community meetings, and outreach. A supportive, welcoming, and a close-knit-team working environment. Independence to manage your schedule and responsibilities within program requirements. Opportunities for professional development, training, and skill-building. We're Looking for Someone Who… Demonstrates maturity, sound judgment, professionalism, and discretion. Has excellent time-management skills and can independently organize a flexible schedule around child visits, court appearances, meetings, and deadlines. Is compassionate and genuinely committed to the well-being of children. Is dependable and follows through consistently on responsibilities. Is comfortable working with children/families experiencing complex circumstances. Can remain calm, objective, and professional in emotionally sensitive or challenging situations. Communicates clearly and professionally with children, families, coworkers, court personnel, and community professionals. Builds rapport while maintaining appropriate professional boundaries. Takes initiative, identifies what needs to be done, and works independently without requiring constant direction. Is receptive to supervision, coaching, and constructive feedback. Pays close attention to detail and understands the importance of accurate and timely documentation. Is comfortable using Microsoft Outlook, Word, and Excel. Is comfortable using, or willing to learn, case management software, Google Calendar, and Zoom. Understands that effective advocacy requires asking questions, following up, and respectfully speaking up to ensure a child's voice and needs are heard. Requirements Applicants must meet all 11 requirements to be considered for the position: 1. Must be 21 years of age or older. 2. High school diploma or equivalent required. 3. Must have strong report writing skills and excellent verbal, organizational, time management, and interpersonal communication skills. 4. Able to maintain confidentiality and appropriate professional boundaries. 5. Able to work independently and self-driven to find answers, manage multiple priorities, meet deadlines, and consistently follow through on responsibilities. 6. Able to pass background checks including the New York State Central Register (SCR) for indicated reports of child abuse or neglect. 7. Willingness and ability to complete required CASA training, orientation, and ongoing professional development. 8. Reliable personal transportation, valid driver's license, and automobile insurance. 9. Ability and willingness to travel throughout St. Lawrence County for all program-related activities, with occasional travel to Jefferson County for meetings, training, or work at program/agency headquarters. 10. Ability to maintain a professional appearance and conduct when representing CASA in court, schools, and other professional settings. 11. Ability to perform the physical requirements of the position, with or without reasonable accommodation, including regularly ascending and descending stairs, walking for extended periods, bending, kneeling, and participating in active play or other physical activities with children as needed. Preferred Qualifications Associate degree or higher in human services, social work, psychology, criminal justice, legal studies, or childhood education; Two or more years of experience in human services or a related field; Experience working with children and families; and Familiarity with family court, foster care, or child welfare. Schedule This is a part-time position averaging 20-25 hours per week . The schedule offers flexibility but must be arranged around family court appearances, child visits, case meetings, trainings, and program needs. Occasional evening availability is required , as some program activities must be scheduled outside traditional business/school hours. Compensation & Benefits $18.00-$22.00 per hour , depending on education, qualifications, and experience. Paid CASA training , orientation, and required professional development. Flexible part-time scheduling around program and case responsibilities. Paid sick leave. Eligibility for dental, health, and vision insurance . Mileage reimbursement for eligible work-related travel at the current IRS rate or use of rental vehicles when appropriate. Employer-provided laptop for work-related use. Professional development assistance and access to ongoing training opportunities. Potential eligibility for Public Service Loan Forgiveness and other student-loan forgiveness programs based on individual eligibility. Opportunity for a wage increase following successful completion of the 90-day probationary period, based on performance.

Pay:

$18.00 - $22.00 per hour Expected hours: 20.0 - 25.0 per week

Benefits:

Dental insurance Flexible schedule Health insurance Loan forgiveness Professional development assistance Vision insurance Application Question(s): Are you 21 years of age or older? Are you able to pass background checks including the New York State Central Register (SCR) for indicated reports of child abuse or neglect? This position occasionally requires evening availability for child visits, meetings, trainings, and other program needs. Are you able and willing to work occasional evening hours as needed? Do you have reliable personal transportation, a valid driver's license, and automobile insurance? This position is expected to remain part-time at approximately 20-25 hours per week. Are you comfortable with this level of employment and interested in a position with this ongoing schedule? Do you currently reside in St Lawrence County?

Education:

High school or equivalent (Required)

License/Certification:

drivers license (Required) Willingness to travel: 50% (Required)

Work Location:

In person