Jan Peek House Transitional housing- Residents Case Manager

Benefits:

401(k) Dental insurance Health insurance Paid time off Parental leave Wellness resources Job Title Jan Peek House Transitional housing- Residents Case Manager CHHOP Mission Overview CHHOP is dedicated to addressing housing and food insecurity through direct services, advocacy, and community engagement. We provide safe shelter, nutritious food, and supportive services that promote dignity, stability, and longterm housing solutions for individuals and families facing systemic barriers. Position Summary The residents Case Manager is a mid-level social services and advocacy position responsible for proactively working with residents of Jan Peek House, community service providers, including educational and employment resources, DSS, housing programs and landlords to assist residents with obtaining stable housing and services leading to independence and long-term stability. This position requires flexibility of approach and willingness to utilize various service modalities to assist residents with achieving their goals. The ideal candidate will bring a readiness to learn and provide support to empower residential clients to obtain and maintain stable housing and long-term independence. CHHOP is recognized by its peer-human service agencies, constituents, and stakeholders for its excellence in serving those most in need. This position offers the ideal candidate the opportunity to join a team of mission-driven, compassionate professionals. Key Responsibilities Conduct timely intake and assessment of new residents Meet with residents to develop, implement, and review individualized service plans Provide support services related to independent living skills including budgeting, connection to community resources, and access to support, employment and health services. Provide advocacy for residents for services and benefits Assist residents with securing stable housing Ensure Emergency Service (ES) clients receive timely, comprehensive assessment of immediate needs, risks, and service requirements Administrative & Team Support Maintain files "audit ready" Work across programs when needed Participate in staff meetings, conferences, and organizational events Provide data and reports Qualifications Required Bachelor's degree or equivalent experience in social justice studies, social services, or a related field Minimum 2 years' experience in a related nonprofit field Strong written and verbal communication skills Excellent organizational skills and attention to detail Ability to manage multiple tasks and meet deadlines Proficiency with Microsoft Office and/or Google Workspace Proficiency with client database systems Valid driver's license and access to a vehicle for occasional local travel Demonstrated commitment to equity, dignity, and the mission of addressing housing and food insecurity Preferred Spanish/English bilingual Knowledge of issues related to homelessness, disability, and trauma Core Values & Competencies Respect for people from diverse backgrounds and lived experiences Trauma-informed, compassionate communication Strong sense of empathy, professionalism, and integrity Willingness to learn and grow in a mission driven environment

Salary:

$60,000+ benefits We encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.