Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
MC
Madison County Job and Family Services
Child Support Case Manager
Career Insights for Case Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Ohio data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$46,355 / year median in Ohio
+8% projected growth
Job Description
Job Overview We are seeking a dedicated and compassionate Child Support Case Manager to join our team and make a meaningful difference in the lives of children and families. In this vital role, you will coordinate child support services, facilitate communication between parents, and ensure that children's needs are prioritized. Your energetic approach and commitment to social justice will drive positive outcomes for families navigating complex legal and social systems. This position offers an opportunity to work directly with families, applying your skills in social work, crisis intervention, and family law to promote stability and well-being. Duties Manage a caseload of child support cases, ensuring timely processing of applications, modifications, and enforcement actions. Conduct interviews with parents, guardians, and caregivers to gather relevant information and assess family needs. Utilize motivational interviewing techniques to encourage cooperation and resolve conflicts between parties. Apply crisis intervention strategies when working with families experiencing urgent or sensitive situations. Collaborate with child protective services, behavioral health providers, and other community resources to support child welfare. Educate families on mandated reporting laws, child development, and available support services. Maintain accurate case documentation, records of interactions, and compliance reports in accordance with legal standards. Qualifications Bachelor's degree in social work, psychology, family law or related field; master's degree preferred. Proven experience working with children, families, or individuals with disabilities in a social services setting. Strong knowledge of child welfare policies, childhood development principles, and family law regulations. Skilled in conflict management, crisis management, and behavioral health interventions. Familiarity with mandated reporting laws and procedures related to child protective services. Excellent communication skills with the ability to motivate change through motivational interviewing techniques. Ability to handle sensitive situations with professionalism and empathy while maintaining confidentiality. Join us as a Child Support Case Manager and be a catalyst for positive change! Your dedication will help build stronger families and healthier communities through compassionate service delivery and expert guidance.