Case Manager (SSVF Program) Oklahoma Veterans United Full-Time, Temp to Hire | Serving Veterans & Their Families Are you passionate about supporting veterans and helping families achieve long‑term housing stability? Join Oklahoma Veterans United as a Case Manager within our Supportive Services for Veteran Families (SSVF) program. This role is ideal for mission‑driven professionals who thrive on direct service, problem‑solving, and community impact. ⭐ About the Role The SSVF Housing Case Manager plays a vital role in supporting veterans and their families as they work toward housing stability and long‑term independence. This position manages a caseload of 20-50 participants , providing individualized, client-centered case management that promotes permanent, affordable housing solutions. The ideal candidate uses critical thinking, independent judgment, and strong problem‑solving skills to assess needs, coordinate resources, and advocate for participants throughout their housing journey. What You'll Do Case Management & Participant Support Apply critical thinking and sound judgment to assess each participant's unique circumstances and determine appropriate service strategies. Develop individualized Housing Stability Plans tailored to participant needs, goals, and barriers. Evaluate complex housing and service barriers and recommend effective interventions to support successful housing outcomes. Maintain regular participant contact through frequent check‑ins to assess progress and engagement. Provide client-centered case management that promotes autonomy, accountability, and long‑term stability. Adjust service approaches as needed based on participant progress or changing circumstances. Collaboration & Advocacy Collaborate with internal teams and external partners. Advocate on behalf of participants with landlords, property managers, and service agencies. Participate in case conferencing, team meetings, and community coordination meetings as required. Attend all mandatory training and team meetings. Documentation & Compliance Ensure case files are complete, accurate, and maintained according to

SSVF , VA

, and agency standards. Complete and submit required documentation in a timely manner. Prioritize timely, detailed documentation to support continuity of care and program compliance. Work independently to resolve complex barriers while upholding program guidelines and best practices. What We're Looking For Knowledge, Skills & Abilities Ability to build rapport with individuals of diverse backgrounds Independent, organized, and collaborative team player Strong communication skills—written and verbal Proficiency with computers and digital documentation Education & Experience Bachelor's degree in Social Services, Human Services, Criminal Justice, Education, or related field. Or , an equivalent combination of education and relevant work experience. Minimum 2 years of professional experience in social services or a related field required. Physical & Work Requirements Ability to sit for extended periods (phone work, documentation) Travel to locations within and outside the primary service area Work effectively with veterans, community partners, volunteers, and diverse populations Positive, solution‑oriented mindset and willingness to take direction Why Join Us? This position is more than a job—it's an opportunity to make an immediate and lasting difference. You'll work with a compassionate team committed to empowering veterans and helping families rebuild stability, dignity, and independence.

Pay:

$46,800.00 per year

Benefits:

403(b) 403(b) matching Employee assistance program Employee discount Mileage reimbursement Retirement plan

Work Location:

In person