Are you passionate about helping individuals and families access the resources they need to thrive? We are seeking a compassionate, organized, and detail-oriented Case Management Aide to support our Case Management and Family Self-Sufficiency (FSS) programs. In this role, you'll provide administrative and case coordination support while helping residents navigate housing, social services, and community resources.

Responsibilities:

Provide administrative and case coordination support for Case Managers across multiple housing programs and properties. Support the Family Self-Sufficiency (FSS) Program, including participant tracking, scheduling, documentation, and follow-up activities. Maintain accurate client files, case notes, and program documentation in both electronic and paper systems. Assist with client intake, referrals, recertifications, and ongoing case follow-up. Schedule appointments, meetings, and client interactions. Serve as a professional point of contact for residents, families, community partners, and internal departments. Coordinate social service initiatives, projects, workshops, and resident activities. Prepare reports, correspondence, and case-related documentation. Monitor deadlines and ensure timely completion of required documentation. Assist with data entry, audits, and quality assurance activities. Conduct occasional visits to housing units and community locations as needed. Attend meetings, trainings, and conferences to support departmental goals. Maintain strict confidentiality and comply with HIPAA requirements and organizational policies. Perform other duties as assigned to support the Case Management Department. High School Diploma or GED required. Associate degree or coursework in Social Services, Human Services, Housing, Healthcare, or a related field preferred. Previous experience in case management support, social services, housing programs, healthcare, or administrative support preferred. Strong organizational and time-management skills with exceptional attention to detail. Excellent written and verbal communication skills. Ability to build positive relationships with diverse populations. Strong computer skills, including Microsoft Office and electronic record systems. Ability to handle sensitive and confidential information with professionalism and discretion. Ability to work independently while collaborating effectively with a team. If you're organized, compassionate, and motivated to support residents on their path toward stability and self-sufficiency, we'd love to hear from you. Apply today and become part of a team dedicated to strengthening our community. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert Email me about new Case Manager jobs in Bethlehem, PA Related Jobs Search more jobs Browse Jobs Contract Talent Full-Time Talent Consulting Solutions Finance & Accounting Technology Marketing & Creative Legal Administrative & Customer Support Discover Insights Invoice Job Directory Salary Guide Time Reports Create a Job Alert Contact Us About Robert Half Leadership Careers With Us Locations Investor Center Press Supplier Relations Fraud Alert Government Notice Privacy Notice Terms of Use Robert Half Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Do Not Sell or Share My Personal Information This website uses cookies, pixel tags, and other tracking technologies to enhance user experience, personalize content and ads, and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. If we have detected an opt-out preference signal, it will be honored unless you have changed your consent preferences manually. You may opt-out of use of certain cookies through the Do Not Sell or Share My Personal Information link. Your use of the website is subject to our Terms of Use. More information about cookies and how we share information can be found in our Privacy Notice. Do Not Sell or Share My Personal Information I understand