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Creative Health Services, Inc

D&A Case Manager

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Job Description

Agency Highlights:
Voted one of the top 2022 Best Places to work in Philadelphia by the Philadelphia Business Journal. Creative Health Services has been located in Montgomery County since 1957. Potential to advance internally with the agency.
Competitive Benefits Package:
Low bi-weekly benefit premiums, 9 paid holidays plus a floating holiday, a very generous PTO package, and so much more! As a Non-Profit organization, individuals who are paying on their federal student loans will be eligible to apply for Public Service Loan Forgiveness (PSLF). Once you pay 120 eligible payments on your loan and/or have been with the non-profit organization for 10 years, your federal student loans will be eligible to be forgiven.
Who We Are:
Creative Health Services is a place where people THRIVE with
CONNECTION
to services under one roof. We provide SUPPORT for individuals and families on their journey to WHOLENESS and RECOVERY, making us your destination of choice for behavioral healthcare in Montgomery County since 1957. We offer outstanding choices to individuals suffering with behavioral health difficulties who present in primary care (the majority of the population) as we enhance healthcare for those in treatment for mental health and/or drug and alcohol services. The co-location of primary care services along with behavioral health treatment offers significant advantages to the community. Creative Health Services is situated to develop strong collaborative partnerships and integrated care opportunities.
Job Definition:
This is professional work in the field of drug and alcohol providing a full range of case management services. Persons in this class are primarily responsible for insuring that clients with drug and alcohol problems have access to services in a continuum of care by identifying, referring and authorizing appropriate services. An important part of this work involves assessing the needs of the client, determining level of care, developing client service plans; and when warranted, facilitating the client's treatment to address their problems relative to alcohol and other drug usage. Case client's treatment to address their problems related to alcohol and other drug usage. Case managers develop a rapport with the client serving as their advocate, assisting them throughout the provision in their services plan and monitoring their progress while they are involved in the treatment system. This person will perform the work in accordance with established regulations, policies and procedures; but is expected to exercise initiative and independent judgment while performing the duties as a case manager. Case managers will manage a multiple case load of clients and carry out work under the direction of a supervisory case manager or high level administrative personnel. Case managers are expected to carry out assignments to completion, subject to the above supervisory/administrative review.
Tasks and Responsibilities:
Conducts intake interviews utilizing appropriate practices to obtain necessary information from clients, families and/or involved collaterals for the identification of service needs for drug and alcohol related problems. Determines level of care based on placement guidelines. Determines appropriate funding arrangements and authorizes or recommends services for alcohol and other drug clients. Orients clients to the program, policy, procedures, and treatment process. Develops and implements a comprehensive service plan based on the results obtained from the assessment process. Updates the client's service plan as needed. Coordinates and provides access to available alcohol and drug and ancillary services, such as housing, child care, medical and financial services. Conducts client follow-up at required intervals. Monitors client treatment progress and/or performs utilization review activity. Prepares written reports and maintains client records. Serves as an advocate for clients. Other duties as assigned.
Knowledge, Skills, and Abilities Required:
Knowledge of social casework principles and methods. Knowledge of addiction as a disease and its treatment. Knowledge of current social, economic and health problems and available resources. Knowledge of treatment facilities and human services agencies providing services to alcohol and other drug clients. Knowledge of assessment practices. Ability to establish and maintain an effective working relationship with clients from various cultures and social economic backgrounds. Ability to communicate effectively, both orally and in writing. Ability to interpret regulations, policies, and procedures and apply them accordingly. Ability to work with persons who have physical, mental, or emotional disabilities or who are economically disadvantaged or involved with the criminal justice system. Ability to plan and organize work, prepare records and reports, set priorities, and maintain a caseload in an effective and timely manner with minimal supervision. Ability to establish and maintain effective working relationships with other members of the staff, outside agencies and institutions, and the general public. Ability to advocate effectively on behalf of the client. Minimum Experience and Training Requirements and Education One year as a Drug and Alcohol Case Management Specialist Trainee and a Bachelor's Degree in Chemical Dependency, Sociology, Social Welfare, Psychology or related field. A Bachelor's Degree in Chemical Dependency, Sociology, Social Welfare, Psychology, Nursing, or a related field, and one-year direct service experience performing counseling or case management work in alcohol or other drug treatment setting.
Job Type:
Full-time Pay:
$22.00 - $25.00 per hour
Benefits:
401(k) AD&D insurance Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Floating Holidays
  • 401(k) Plans
  • Health and Wellness Programs