A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
B/S/S/T Area Agency on Aging, Inc. has a Protective Service Worker (PSW) opening out of our Towanda, PA office. This is a full-time position (40 hrs. a week; Monday-Friday 8am-4:30pm) with benefits including health insurance, paid time off (vacation, sick, holiday, personal) and 401(k) with Agency contribution after a year of employment. Are you passionate about protecting vulnerable older adults and making a meaningful difference in your community? We are seeking a compassionate, detail-oriented professional to investigate reports of abuse, neglect, financial exploitation, and self-neglect involving adults age 60 and older.
Key Responsibilities:
Investigate allegations of abuse, neglect, financial exploitation, and self-neglect. Respond to emergency and crisis situations, including conducting visits in homes, hospitals, nursing facilities, and personal care homes. Assess consumers' capacity, functional abilities, and safety needs. Conduct interviews and navigate sensitive conversations with consumers, families, caregivers, and other involved parties. Coordinate and arrange services to address substantiated concerns and promote consumer safety. Maintain accurate, timely documentation and comply with required deadlines. What We're Looking For The ideal candidate is a strong advocate for older adults who can balance empathy with objectivity when working with individuals experiencing crisis or challenging life circumstances. You should be able to think critically, analyze complex situations, make sound independent decisions, and manage multiple priorities in a fast-paced environment.
Successful candidate will demonstrate:
Strong critical thinking, problem-solving, and decision-making skills. Excellent verbal and written communication abilities. The ability to remain calm and effective under pressure. Strong organizational skills and attention to detail. Proficiency with computer systems and documentation. A collaborative mindset and willingness to support teammates while working independently. If you are driven to serve others, thrive in a challenging and rewarding environment, and are committed to protecting vulnerable older adults, we encourage you to apply. A state police criminal clearance, child abuse clearance, and (if needed) FBI clearance are required. These will be obtained at no cost to the selected candidate. Travel throughout the Agency's service area is required . Applicants must have a reliable vehicle (when an agency vehicle is not available), valid car insurance, valid car registration, and a valid driver's license. Mileage reimbursement is provided.
Minimum Education and Training Requirements:
One year as an Aging Care Manager 2 or Aging Program Assessor. Or Bachelor's Degree which includes 12 college-level credit hours in sociology, social welfare, psychology, gerontology, or other related social sciences. Or An equivalent combination of experience and training which includes 12 college-level credits hours in sociology, social welfare, psychology, gerontology, or other related social sciences. B/S/S/T AAA, Inc. is an Equal Opportunity Employer.
Pay:
From $20.03 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Mileage reimbursement Paid sick time Paid time off Vision insurance
