Income Maintenance Caseworker - Washington County Assistance Office 90 W Chestnut St, Washington, PA 5 DAYS AGO 22708518 Summary 90 W Chestnut St, Washington, PA In-Person Competitive Salary 0 Years Experience Bachelor's degree No Commission 37.50 hours per week / Day Shift / Full-Time Description Start a meaningful career as an Income Maintenance Caseworker with the Washington County Assistance Office. In this position, you will guide applicants through essential services that support financial stability and well-being. Your work will help ensure that individuals receive the assistance they qualify for in a timely and accurate way. Be part of a mission-driven agency where your efforts truly matter.

DESCRIPTION OF WORK

This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance Caseworker, you will perform the following duties:

Eligibility Review:

Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers

Customer Interviews:

Conduct phone and in-person interviews to gather information and understand customer circumstances

Policy Application:

Interpret and apply state and federal regulations to ensure accurate case decisions

Data Entry:

Enter information into automated systems and perform manual calculations for case processing

Case Documentation:

Write clear and thorough case comments to record changes and document decisions

Deadline Management:

Complete all assigned work within required timeframes and established procedures Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. This may change based on operational needs. Overtime and travel as operationally necessary

Telework:

This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Washington, PA. The ability to telework is subject to change at any time.

Salary:

Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $53,008.00 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Additional Details How To Identify Potential Job Scams

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