Match Specialist and Case Manager (Mandarin and English) Flying Stork Surrogacy Corona, CA Job Details Full-time $20 - $30 an hour 7 hours ago Benefits Health insurance Paid time off Flexible schedule Qualifications Interpersonal skills Filing English Schedule management Driver's License Empathy Time management Full Job Description Do you have a heart for helping others experience the joy of parenthood? We're seeking a dedicated and empathetic Match Specialist and Case Manager to join our esteemed surrogacy company. If you're looking to be part of a supportive team that values both expertise and compassion, we want to hear from you!

Responsibilities:

Surrogate-Intended Parent Matching:

Utilize your exceptional interpersonal skills to assess the preferences and needs of intended parents and surrogates and facilitate successful matches.

Case Management:

Guide intended parents and surrogates through the surrogacy process, offering emotional support, information, and assistance at every step.

Coordinate Services:

Collaborate with legal, medical, and psychological professionals to ensure all necessary services and evaluations are scheduled and completed.

Communication:

Maintain open and clear communication channels between all parties involved, addressing questions, concerns, and updates promptly.

Problem Solving:

Identify potential challenges and proactively work towards solutions to mitigate issues that may arise during the surrogacy journey.

Documentation:

Maintain accurate and organized records, ensuring that all relevant information is properly documented and filed.

Empowerment:

Educate intended parents and surrogates about their rights, responsibilities, and choices, empowering them to make informed decisions.

Qualifications:

At least 1-year experience in case management, or related fields, with a specific focus on surrogacy or fertility services. Strong interpersonal skills and the ability to navigate sensitive and emotional situations with empathy and professionalism. Excellent organizational and time-management skills, with the ability to manage multiple cases simultaneously. If you're ready to be an integral part of a dedicated team that values compassion, professionalism, and excellence, we invite you to apply!

Job Type:

Full-time Pay:

$20.00 - $30.00 per hour

Benefits:

Flexible schedule Health insurance Paid time off

License/Certification:

Driver's License (Required)

Work Location:

Hybrid remote in Corona, CA 92881