JOB DESCRIPTION

Case Management services are offered to residential clients in both our Emergency Shelter and Transitional Housing programs, as well as to community members on an outpatient basis. The focus of case management services is to establish safety and assist survivors of domestic and sexual violence to enhance their stability. This is achieved by offering tangible support and active advocacy to assist survivors to meet their individual needs and to identify goals that are meaningful to them. The Case Manager works as a hub to coordinate and facilitate access to services with multiple internal and external resources and referrals. Candidates should anticipate the need to actively manage their time, and assigned tasks, to be able to provide trauma informed client services while promoting case progression amidst competing priorities. As Peace House is a dual service program supporting survivors who have experienced multiple forms of victimization, this position may carry a diverse caseload or may work more intensively with survivors of various forms of sexual violence victimization. The ability to work with survivors of various forms of interpersonal violence and trauma is a pre-requisite . Primary Responsibilities Client Case Management

• Identify and prioritize victim's needs, including safety planning and danger assessment
• Develop goals and objectives specific to the victim's own goals and record these in a program-approved service plan targeted towards self sufficiency
• Identify resources available to victims and facilitate internal and external referrals to assist in goal/objective achievement
• Provide encouragement and support towards completion of victim's goals and objectives
• Evaluate and plan adaptation to victim's changing needs, as appropriate
• Conduct follow-up services with clients after their residential stay
• Work creatively to navigate systemic and/or motivational barriers that might affect self-sufficiency
• Develop creative solutions that provide opportunities based on individual needs
• Co- facilitate monthly peer support groups Record Keeping and Client Files
• Follows established internal case management intake procedures to ensure swift engagement with clients and to identify client needs
• Diligently documents case management interactions in a timely manner to ensure client files remain up to date, to promote effective internal communication, and to coordinate care.
• With supervisor engage in regular case reviews to enhance case management strategies and ensure compliance with contracts, grants, and other funding sources
• Keep any other records necessary to ensure that work is conducted in accordance with agency, funding, and legal requirements
• Follows state and federal laws on victim confidentiality.

Relationships Promote high ethical and professional standards in all relationships and activities Establish and maintain effective collaborative relationships with agency staff and any other organizations and individuals important to the success of the agency's work Establish, maintain, and provide ongoing evaluation of intra-staff communication on all case matters; propose and support ways to ensure effective communication amongst staff and collaborative support service providers Remain up to date on community resources through attendance at staff meetings, scheduled trainings, and individual research as required Attend program and agency meetings as requested Expected to operate as a member of the Peace House team to respond to walk in clients and to assist with crises onsite as directed

Pay:

From $24.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance Application Question(s): Cover Letter is required for this position. You may attach with resume, or send as a message. Thank you.

Work Location:

In person