Disaster Case Manager

Disaster Case Manager Spokane Region Long Term Recovery Group Spokane, WA Job Details Full-time $23 - $28 an hour 1 hour ago Benefits Health insurance Qualifications Computer operation Outdoor work Word processing High school diploma or GED Driver's License Case management Driving Organizational skills

VPN Full Job Description Job Title:

Disaster Case Manager Department:

Administration Reports To:

Lead Case Manager FLSA Status:

Non-Exempt Pay Range:

$23.00 - $28.00

Hourly Benefits:

Health Benefits Stipend Application Open:

May 12th 2026

Application Closes:

May 12th 2026

Status:

Full-Time Case Management Grant Funded Position Summary:

Serves as the primary point of contact, assisting the Client in developing a recovery plan and in coordinating necessary services and resources to address the Client's complex disaster recovery needs in order to re-establish normalcy. Essential Functions To perform this job successfully, an individual must be able to satisfactorily perform each of the essential responsibilities listed below:

• Reaches out to clients assigned to them to schedule screening and intake
• Performs assessment and verification of disaster recovery needs
• Helps clients create a Recovery Plan that utilizes objectives and goals that are specific, measurable, achievable, realistic and time sensitive
• Monitors each clients' recovery progress and works with clients to revise and update their plan as the recovery progresses
• Networks with other organizations to guide clients through sequence of delivery without duplication of benefits or services
• Advocates with and for clients through activities including but not limited to:
• preparing for and making case presentation on behalf of clients;
• actively participating in long-term recovery groups;
• providing support and advocacy with governmental and non-governmental agencies and organization when necessary
• Respects every client's right to privacy, protecting each client's confidential information
• Works in a respective, non-judgmental, and non-discriminatory manner
• Insures all necessary forms and releases are signed
• Maintains copies of all receipts in client files
• Keeps notes of all conversations with clients in their file
• Stays on top of community resources and refers clients as needed
• Completes closure with client including client satisfaction forms Knowledge & Skills To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job:
• Strong communication and interpersonal skills to build rapport with individuals from diverse backgrounds
• Excellent organizational skills
• Excellent problem solving abilities to navigate complex situations and identify appropriate solutions
• Knowledge of disaster recovery resources and eligibility criteria at the local, state, and federal levels
• Excellent computer skills including word processing and spreadsheets
• Empathy for people in disasters
• Effective verbal and written communication to interact with clients, stakeholders, and team members
• Flexible in changing circumstances and environments
• Committed to maintaining confidentiality and upholding professional integrity.
• Ability to work with people of all ages, ethnic and religious background, denominations and cultures
• Is aware and respectful of each client's unique cultural and spiritual environment, particularly when working within their home

Education & Experience:

• High School Diploma or equivalent required
• Minimum of 3 years of relevant experience in disaster case management
• Disaster training at the nationally accepted standard or be willing to be trained
• Or equivalent combination of education and experience

Physical Requirements and Work Conditions:

• Essential functions require sufficient physical ability to stand or sit for prolonged periods of time and operate office equipment requiring repetitive hand movement and fine motor coordination including use of a computer keyboard.
• Must have a reliable vehicle capable of traveling to remote locations in the Spokane region, including on rural gravel and dirt roads.
• The physical ability to safely navigate and move over uneven, steep, or rugged terrain in outdoor environments.
• Must be comfortable working outdoors in varying weather conditions and remote locations.
• Must have the ability to sit for extended periods while driving, working at a desk, or traveling by plane or vehicle.
• Flexibility to work longer than an eight-hour day during peak project times and adjust to variable schedules as needed.
• Must have reliable cell phone, PC or Laptop, remote internet, and ability to connect to the network via VPN connection.
• Frequently sit, stand, climb, walk, lift 25 lbs.

, pull/push 25 lbs., carry 25 lbs.; sufficient dexterity to grasp, reach, and stoop/crouch. Must have ability to speak, hear, and smell.

Travel Requirements:

• Must be willing and able to travel alone by vehicle for fieldwork, donor or partner meetings, and regional training.
• Willing to travel out of state by car or plane for occasional national or regional training.
• Must possess a valid driver's license and either a valid passport or a travel-compliant license for out-of-state travel.
• Ability to maintain communication via a cell phone during travel and fieldwork .

Equipment/Tools as

Applicable:

Duties of this position will require regular use of these types of machinery, equipment, and tools:

• Office equipment including copy machines, computer, and phone. Environmental Conditions While performing the essential responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:
• exposed to loud noise from machinery on a consistent basis; exposed to noise consistent with a standard office environment.
• May be subject to heat, cold, wet, and/or humid weather conditions, and occasionally extreme heat and/or cold.
• Position requires working with standard office equipment - copy machine, computers, and phones.
• Typical office environment conditions; typical outdoor construction chemicals and conditions.

NOTE:

Spokane Region Long Term Recovery Group retains the discretion to add to or change the duties of the position at any time. A complete application will include an Application, Cover Letter, and Resume.

Submit Application to:

Spokane Region Long Term Recovery Group Craig Sanders, Executive Director 3718 N Monroe #3 Spokane, WA 99205

Pay:

$23.00 - $28.00 per hour

Work Location:

In person