The Mobile Outreach Coordinator is a key member of the Outreach team, responsible for performing patient screenings, supporting clinical research activities, and operating Conquest Research's mobile clinic vehicle. This role provides hands-on support in mobile, community, and healthcare settings while serving as a professional representative of Conquest Research to patients, families, physicians, and community partners. Please note, this position includes an incentive plan on top of base salary.
RESPONSIBILITIES
Work alongside the Director of Physician Engagement to assist with community events, education, in-field screening services, and provision of relevant resources Promote awareness of relevant healthcare topics through educational outreach, including seminars, lectures, and social activities Educate potential participants and families/study partners on eligible trials and trial requirements Work effectively and collaboratively with Investigators, clinical team, leadership team, and recruitment to accomplish mutual goals and enrollment outcomes Mobile Clinic Operations Oversee day-to-day operations of the mobile health clinic for clinical research activities Assist with mobile clinic scheduling, site logistics, maintenance, and equipment inventory Complete Conquest Research training in the safe operation and driving of the mobile clinic within 30 days of start date and drive the unit to event locations as needed Coordinate mobile clinic maintenance, including inspections, repairs, and preventive services Oversee the maintenance, calibration, and readiness of clinical, laboratory, and research equipment and ensure secure storage of equipment and supplies Assist with the setup, operation, and breakdown of the mobile clinic at community events, ensuring compliance with safety, infection control, and biomedical waste disposal requirements Maintain a clean, safe, and compliant mobile environment Community Engagement and Partnerships Develop and execute community engagement strategies with the Director of Physician Engagement to promote clinical trial awareness and participation Build and maintain relationships with community partners, local organizations, underserved populations, physician practices, and other referral sources Represent Conquest Research at local events, health fairs, and public forums Coordinate outreach activities with physician practices and referral sources, including scheduling lunch-and-learn sessions and educational talks Clinical, Regulatory, and Administrative Collaborate with the CMO, Medical Director, Regulatory Manager, and department leads to ensure screening and protocol appropriateness in mobile and community settings Assist with patient recruitment, informed consent, and data collection in accordance with IRB and regulatory requirements Perform protocol-related procedures as delegated, which may include obtaining medical histories, conducting systems reviews, collecting vital signs, and administering cognitive assessments Prepare phlebotomy kits; collect, label, and process blood and other specimens using appropriate technique, verifying participant identity and maintaining specimen integrity Register participants for pre-screening, provide study-related information, and maintain required protocol and source documentation Enter participant, screening, and outreach data accurately and on time into EDC and CTMS systems Ensure all activities comply with institutional policies, IRB protocols, HIPAA, and Good Clinical Practice (GCP) standards Maintain detailed records of outreach activities, participant enrollment, and community impact Adhere to the Company's quality and regulatory compliance requirements and ensure all job duties are performed in accordance with company policies and procedures Support and assist in the implementation of new policies and workflows to improve efficiency and outcomes Additional duties/responsibilities may be assigned to meet business needs
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Strong organizational, coordination, and facilitation skills Excellent interpersonal and communication skills Bilingual proficiency in English and Spanish (required) Critical thinking and problem-solving ability Knowledge of medical terminology Compassionate and professional demeanor Ability to assist in planning and executing community outreach events, including identifying partnerships, staffing vendor tables and tents. Working knowledge of clinical trial protocols, including study-specific inclusion and exclusion criteria Proficiency with Microsoft Office (Word, Excel, Outlook) and accurate data entry in EDC and CTMS systems Ability to handle sensitive participant health information confidentially and in compliance with
HIPAA MINIMUM REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS
Medical Assistant, EMT, Paramedic, CNA with strong clinical experience, or similar healthcare background, or an equivalent combination of education and experience 2+ years of experience in healthcare, mobile health, or clinical research; community outreach experience a plus National phlebotomy certification or appropriate training and work history Good Clinical Practice (GCP) certification or willingness to obtain Current CPR/BLS certification, or willingness to obtain Experience working with patients with cognitive impairment and/or seniors a plus Experience engaging seniors, caregivers, underserved, and diverse populations strongly preferred Experience driving large vehicles or willingness to learn; must maintain an active driver's license and clean driving record, subject to verification
TRAVEL AND WORK SCHEDULE
Capacity to travel throughout Central Florida and adjacent geographies, up to 60% of time each month, sometimes on short notice Flexibility to work evenings and weekends as needed to support community events, health fairs, and screening activities Ability to work independently and remotely in the field with minimal daily supervision
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Must be able to lift and/or move up to 50 pounds and to push, pull, bend, stoop, and reach when setting up and breaking down event equipment Frequently required to stand and walk for extended periods; requires close vision and depth perception sufficient to safely operate the mobile clinic vehicle Work is performed in mobile, community, and outdoor settings, including exposure to heat, sun, and inclement weather at outdoor events Potential exposure to blood and other potentially infectious materials; must follow OSHA bloodborne pathogen, infection control, and biomedical waste standards
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Are you able to travel in the Central Florida and Adjacent Geographies?