P C R BEACON BEHAVIORAL SUPPORT SERVICES

Baton Rouge, LA Job Details 1 hour ago Qualifications Community health & wellness Marketing public relations Customer records maintenance Marketing Sales referrals Customer satisfaction tracking Operations coordination planning Mid-level Healthcare provider promotion Community health outreach campaigns Client database systems Client referral services Expanding health & wellness client base Lead Tracking Business planning Client referrals Community relationship building Community health education events Customer satisfaction improvement Referral coordination 2 years Marketing Operations planning

Full Job Description TITLE:

Patient Care Representative

REPORTS TO

: Program Director

QUALIFICATIONS

Degree in health-related field or Marketing Minimum 2 years' experience in healthcare field.

SPECIFIC RESPONSIBILITIES AND DUTIES

Educates the physicians, referral sources and community about the services of Beacon Behavioral Hospital and Beacon Behavioral Outpatient. Acts as liaison with referral sources and identifies the benefits of services to the community and potential clients. Works with other staff to develop appropriate plans for company operations. Participates in local organizations, associations, and activities related to community health services. Develops yearly action plans based upon the established business plan. Manages a database of referral and patient populations maintaining a customer profiling and tracking system that ensures the agency is meeting the needs of its customers. Schedules, coordinates and executes health fairs and other group forums as appropriate. Obtains consumer and physician feedback and input into needed programs. Analyzes patient and physician satisfaction results and responds appropriately. Responsible for maintenance of the established public relations program. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.