Community Outreach Coordinator CivicCare Solutions LLC Woodbury, MN Job Details Part-time $25 - $30 an hour 9 hours ago Benefits Paid training Mileage reimbursement Flexible schedule Qualifications Microsoft Word Microsoft Excel Community outreach organization experience Phone communication Writing skills Networking through cold outreach Working with seniors Driver's License Older adults Client management Organizational skills Community service initiatives Experience working with individuals from underserved communities Customer interaction during outreach Full Job Description About CivicCare Solutions CivicCare Solutions is a Minnesota-licensed Basic Home Care Provider helping older adults and other individuals remain safe, comfortable, and independent at home. We provide private-pay and eligible long-term-care insurance services, including personal care, homemaking, companionship, respite care, overnight support, appointment accompaniment, and post-hospital recovery support. Our mission is to provide reliable, compassionate, and individualized support while treating every client and family with dignity and respect. Position Summary CivicCare Solutions is seeking a motivated and community-focused Community Outreach Coordinator to increase awareness of our non-medical home care services and develop strong referral relationships throughout the Twin Cities metro area. This position will focus on connecting with healthcare professionals, senior-serving organizations, community partners, and families who may benefit from in-home support. The coordinator will represent CivicCare Solutions professionally, conduct consistent outreach, follow up with prospective referral partners, and help coordinate qualified inquiries with management. This is an excellent opportunity for a relationship-driven professional who enjoys networking, community engagement, and helping older adults and families find dependable support. Responsibilities Develop and maintain relationships with hospital discharge planners, social workers, rehabilitation facilities, senior living communities, care managers, home health and hospice agencies, senior centers, elder-law professionals, long-term-care insurance professionals, and community organizations. Introduce CivicCare Solutions and clearly explain our private-pay non-medical home care services. Identify new referral and partnership opportunities through telephone calls, email, social media, networking, and in-person visits. Schedule and conduct meetings and presentations with prospective referral partners. Maintain regular communication with existing referral partners and professional contacts. Attend senior expos, health fairs, networking meetings, educational events, and other community activities when appropriate. Distribute brochures, flyers, referral forms, and other approved marketing materials. Respond to initial inquiries, gather preliminary information, and coordinate with management to schedule consultations and intake assessments. Follow up professionally and promptly with prospective clients, families, and referral sources. Maintain accurate records of outreach contacts, meetings, referrals, follow-up activities, and results using the company's tracking or customer relationship management system. Provide regular activity reports and updates to management. Meet mutually established outreach, relationship-development, and qualified-lead goals. Represent CivicCare Solutions' commitment to compassionate, dependable, and dignified care. Required Qualifications At least two years of experience in community outreach, business development, sales, marketing, relationship management, healthcare, senior services, social services, or a related field. Strong interpersonal, verbal, and written communication skills. Comfortable initiating conversations, making outreach calls, sending professional emails, and conducting in-person visits. Ability to build trust and maintain professional relationships with referral partners, older adults, and families. Strong organizational, time-management, and follow-up skills. Ability to work independently while maintaining consistent communication with management. Basic proficiency with Microsoft Word and Excel and willingness to learn the company's referral-tracking system. Reliable transportation, a valid driver's license, current automobile insurance, and a smartphone. Ability to travel throughout CivicCare Solutions' service area. Ability to maintain confidentiality and professional boundaries. Ability to successfully complete required background screening. Preferred Qualifications Previous outreach or business-development experience in home care, senior living, healthcare, rehabilitation, hospice, social services, or another senior-focused industry. Familiarity with private-pay home care or long-term-care insurance services. Existing professional relationships with healthcare providers, social workers, care managers, senior communities, or community organizations. Experience presenting to small groups or participating in community events. Knowledge of the Twin Cities senior-care and healthcare community. Schedule and Travel This position requires weekday availability because most professional referral meetings take place during normal business hours. Occasional evening or weekend availability may be requested for community events with advance notice. This is a field-based position and is not fully remote. Some administrative work may be completed remotely. The coordinator may conduct outreach throughout Washington County (Woodbury, Stillwater, Lake Elmo, Oakdale, Cottage Grove and Forest Lake). Compensation and Benefits Starting pay of $25 per hour $250 client acquisition bonus for each qualified new client generated through the coordinator's documented outreach Mileage reimbursement for approved business travel Flexible part-time schedule Paid training and onboarding Opportunity for the position to grow as CivicCare Solutions expands What We Are Looking For Successful outreach is about more than distributing marketing materials. It requires developing genuine relationships, following up consistently, understanding families' needs, and connecting people with appropriate support. We are looking for someone who is personable, dependable, organized, persistent, and passionate about helping older adults and families access quality care at home. Join CivicCare Solutions and help families discover dependable care that supports safety, dignity, comfort, and independence at home. CivicCare Solutions LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Pay:

$25.00 - $30.00 per hour Expected hours: 10.0 - 15.0 per week

Benefits:

Flexible schedule Application Question(s): Are you comfortable independently conducting outreach through phone calls, professional emails, networking, and in-person visits? Do you have reliable transportation and the ability to travel for meetings and outreach activities throughout CivicCare Solutions' service area?

Experience:

Community outreach, business development, sales, healthcare: 2 years (Required)

Work Location:

In person