Nonprofit Outbound Call Rep Sheakley - 3.2 Blue Ash, OH Job Details Full-time $18 - $21 an hour 20 hours ago Qualifications Project reporting Customer follow-ups Volunteer support Customer records maintenance Establishing local partnerships in a community engagement role Volunteer management Phone communication Networking through cold outreach Performance Reporting Records management Phone canvassing Building employer relationships Volunteer coordination Management reporting CRM system proficiency Volunteer recruitment Customer interaction during outreach Communication skills Entry level Volunteer programs (community engagement initiatives) Time management Email outreach prospecting

Full Job Description Job Summary:

We are seeking a highly motivated Nonprofit Outbound Call Rep. This is a high-volume outreach role (80-100 outbound calls per day) focused on building partnerships with nonprofit organizations to identify and secure volunteer opportunities at local non-profit organizations for employees with temporary work restrictions. This role involves building and maintaining relationships with nonprofit organizations, educating them about the program, and coordinating placements to ensure a positive experience for both the employee and the nonprofit. The ideal candidate will be a strong communicator, organized, and capable of managing outreach initiatives effectively. Key Responsibilities Conduct proactive outreach to nonprofit organizations via phone, email, and other communication channels to identify volunteer opportunities. Clearly communicate program benefits to nonprofits, emphasizing the low-risk, no-cost nature of participation. Secure positive placements by coordinating with volunteer coordinators or program managers. Maintain accurate records of outreach activity, responses, and placements in company CRM or tracking systems. Follow up to ensure successful placement outcomes and address any issues or concerns. Develop and nurture relationships with local nonprofit partners to expand placement opportunities. Provide regular reports to management on outreach performance, placement activity, and emerging opportunities.

Qualifications Required:

Excellent verbal and written communication skills. Strong organizational and time-management skills. Ability to manage high-volume outreach while maintaining professionalism. Positive, proactive, and solution-oriented attitude. Comfort interacting with nonprofit organizations and explaining program logistics clearly.

Preferred:

Experience in inside sales, call center, or high-volume outreach required/preferred Familiarity with CRM systems or volunteer management software. Comfortable working toward daily call/activity goals Knowledge of the local nonprofit landscape.