The Community Outreach Coordinator is responsible for promoting the credit union and supporting the Director of Member Experience with marketing tasks. This individual must be social and highly motivated to build business within the community and always maintain a professional appearance and demeanor. This individual's main responsibilities are to create opportunities for new member relationships, SEG relationships, as well as relationships with charitable organizations. The Community Outreach Coordinator is the public-facing brand ambassador for the Credit Union. Responsibilities include but not limited to:

• Supports business development initiatives, including fostering relationships with Select Employer Groups (SEGs), coordination of SEG employee enrollment meetings, along with building relationships with businesses within the community, with a strong focus on membership growth.

Able to spend significant time (50%) in the market at-large, visiting businesses to enroll new SEGs and maintain relationships with existing SEGs

• Coordinates with Branch Managers and local businesses to support business development, strengthen relationships with SEGs, organize employee enrollment meetings, and cultivate partnerships with businesses throughout the community to drive membership growth
• Establishes and maintains a visible presence in the local and sponsor community through participation in events. This includes, but not limited to, participation in business, community, and charitable organizations and activities (after hours as needed). Recruits volunteers as necessary
• Promotes all products and services with cross-servicing to meet members or SEG needs
• Conducts educational classes/workshops to SEGs and community groups
• Creates and curate content for all social media accounts (Facebook, Twitter/X, Instagram, YouTube, TikTok, LinkedIn). Collaborates with third-party vendors as needed
• Prepares monthly reports for Director of Member Experience
• Ability to learn and maintain knowledge of all compliance and regulatory requirements with respect to marketing, advertising, collateral, website, and social media
• Collaborates with Director of Member Experience to create content for organizational promotions and messaging, and manages start and stop deadlines for campaigns
• Provides support to Director of Member Experience for internal and external marketing initiatives, charity/collection drives, and other promotions as needed
• Ability to communicate ideas effectively and efficiently
• Other duties as assigned by

Director of Member Experience, COO, or CEO Qualifications Experience Required:

2 years' experience in marketing, sales, communications, or public relations, or an equivalent of education and/or experience in the credit union industry

Education Required:

High school diploma or equivalent

Preferred:

Associate degree or higher in Public Relations, Marketing, or Communications Required Skills

• Public Speaking
• Communication
• Social Media
• Creativity/Problem-Solving
• Customer Service
• Time/Deadline Management
• Strong Organizational skills
• Proficiency in Microsoft Office Products
• Relationship building skills
• Comfortable working independently while collaborating with a team Other Requirements Excellent interpersonal skills, attention to detail and the ability to multi-task, meet deadlines and work with minimal supervision, and maintain an optimistic outlook.

Strong communication skills, public speaking, public relations, and social media experience required. Not required, however a plus: Knowledge of website development and WordPress, knowledge and understanding of analytics, and proficiency in Adobe software. Travel Frequent local travel is required with some long-distance travel required periodically for business and training needs. Company vehicle for work related travel is provided. Valid driver's license and the ability to operate a motor vehicle is required. Physical Demands This role entails specific physical requirements that must be met to perform the essential functions of the job. These include the ability to stand for extended periods, engage in activities such as walking, lifting up to 25 pounds, sitting, climbing, and balancing. Benefits We offer a competitive Benefits Package including: 401(k) with company percentage match, profit sharing, medical, dental, vision insurance. Employee loan discount, health savings accounts, company paid life insurance, and short/long term disability. Paid time off, paid holidays, professional development opportunities, tuition reimbursement. Pre-employment screening is required. Must pass drug screening and background check.

Job Type:

Full-time Pay:

$43,000.00 - $47,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person