Outreach Community Coordinator Washington-Centerville Public Library

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8 Centerville, OH Job Details From $19.91 an hour 1 day ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Employee assistance program Gym membership Bereavement leave Life insurance Qualifications Customer communication Research Full Job Description The Washington-Centerville Public Library, a busy mid-sized suburban library serving a population of approximately 56,000 citizens in the communities of Centerville and Washington Township.

Our customer service philosophy:

WCPL makes patrons our top priority by offering unparalleled service. Our goal is to assist patrons in any way we can in their pursuit of enrichment. The WCPL Outreach Community Coordinator reports directly to the Outreach & Public Services Manager, and works directly with our Outreach Agents. The OCC creates and gives presentations at Speakers Bureau programs. They also research, identify, and propose new services for Outreach and/or ways of improving existing services. They coordinate and attend Outreach (including offsite) visits, and organize staff to attend events as needed. The OCC also provides customer service to patrons and potential patrons throughout Centerville and Washington Township and surrounding areas. They also serve as point-person for general questions about Outreach Services, training staff as necessary. They drive the library van as assigned or needed. Bachelor's Degree preferred, or equivalent experience Two years of public relations/marketing or development experience Strong customer service skills with three years of experience serving the public Excellent written and verbal communication and detail skills Demonstrated conflict management skills providing win-win resolutions Demonstrated ability to contribute in a team environment Self motivated, organized, efficient, and productive with excellent time management skills Multi-tasking

• handle a broad range of tasks and planning duties Experience with desktop publishing, web, MS Teams and MS Office software Prior experience in problem solving and project management Valid standard driver's license for driving the Library's Outreach van Benefits of Employment All employees have access to the following: Ohio Public Employees Retirement System (OPERS)
• WCPL contributes 14% of employee's wages to plan and the employee is required to contribute 10% Voluntary Vision, Cancer, Term Life insurance, Life insurance Optional participation in Ohio Deferred Compensation Program to save additional funds for retirement Employee Assistance Program Discounted gym membership Full-time and regularly scheduled hours of 20.

5 or more per week, includes the benefits listed above in addition to: Medical Plan

• 85% WCPL paid premiums for single coverage Health Saving Account (HSA)
• WCPL contributes 85% of medical plan deductible to employee owned HSA for single coverage Dental Insurance
• 80% WCPL paid premiums for single coverage $15,000 paid Life/AD&D policy Long Term Disability (employee paid) Vacation Leave
• 1•5 weeks based on years of service Sick Leave•15 days per year, maximum of 480 hours 8 paid holidays and 3 floating holidays Bereavement Leave All offers of employment will be contingent upon the candidate successfully completing a Bureau of Criminal Identification (BCI) fingerprint check .