Enrollment Coordinator, Cedar Rapids

Enrollment Coordinator, Cedar Rapids

Company:

Upper Iowa University

Job Location:

Cedar Rapids, Iowa

Category:

Admissions and Enrollment

Type:

Full-Time Title:

Enrollment Coordinator, Cedar Rapids Location:

Cedar Rapids, IA Required Documentation Interested candidates should

submit a cover letter and resume. Submit your documents at the end of the application to be considered. If you need help, please reach out

to employment@uiu.edu. Position Summary Are you passionate about helping students

take the next step toward their educational and career goals? As an Enrollment Coordinator at Upper Iowa University, you'll play a key role

in driving student recruitment and retention efforts through direct community engagement, personalized outreach, and student-centered

support. This position is responsible for identifying and cultivating prospective students by building relationships with local

businesses, military installations, community college partners, and other organizations. You'll guide students through the enrollment

process-from initial inquiry through admissions, transfer evaluation, financial aid support, and degree planning-ensuring they feel

supported every step of the way through graduation.

In collaboration with your leadership, you will also assist in planning and executing

targeted regional marketing and outreach strategies to grow enrollment and strengthen UIU's community presence. This is a dynamic,

student-facing role ideal for a self-starter who thrives in a fast-paced, goal-oriented environment and believes in the power of education

to transform lives. Position Responsibilities Recruitment and Retention Services Proactively engage with

prospective students by responding to inquiries through multiple communication channels-including email, phone, text (via J1 Web), and

mail-to build relationships and guide them through the admissions process.

Manage the full enrollment cycle from inquiry to

enrollment, ensuring timely follow-up and personalized support to meet center recruitment goals.

Provide prospective and continuing

students with academic guidance, degree planning, and assistance in course selection to support timely progress toward graduation by

educating students on potential program completion options.

Build and sustain strategic partnerships with community colleges,

businesses, government entities, and law enforcement agencies to generate prospective student pipelines and expand UIU's community

presence. Customer Service Champion a culture of service excellence by ensuring all students,

prospective learners, and community members receive timely, respectful, and solutions-focused support.

Respond promptly to inquiries

and concerns, working cross-functionally with internal departments to resolve issues and remove barriers to student success.

Build

strong relationships with students and community organizations by maintaining open communication, proactive check-ins, and a high level of

availability during critical enrollment and academic periods.

Provide clear, consistent information regarding UIU policies,

procedures, and resources, helping students make informed decisions about their educational journey.

Maintain a professional,

welcoming front-office and virtual presence that reflects UIU's values and commitment to student-first service. Collaboration Partner effectively within the University to ensure center operations, enrollment goals, and service

standards are consistently met or exceeded.

Maintain clear, timely communication with campus departments and administrative offices,

sharing relevant data, updates, and reports as needed or requested.

Foster a collaborative work environment by supporting

interdepartmental teamwork, sharing best practices, and participating in university-wide initiatives that advance institutional

success.

Participate in university committees and special initiatives as appropriate, contributing to broader institutional

goals.

Perform other duties as assigned in support of student success and center performance. Qualifications Bachelor's degree required. Master's Degree preferred.

Outstanding interpersonal communication and writing

skills.

Experience in marketing and sales preferred.

Knowledge of non-traditional, adult student learning theory and

motivation.

Keen attention to detail.

Willingness to work flexible schedules, including evening hours and

weekends.

Willingness to travel.

Must be at least 21 years of age, possess a valid driver's license, hold valid auto

insurance, consent to and pass a periodic motor vehicle record check, and be insurable under the terms of the university's liability

policy.

Must be proficient with Microsoft Office Suite and comfortable working with an enterprise system such as Jenzabar or

Salesforce-powered systems.

Professional accomplishments that reflect self-motivation, initiative, independence, and strong customer

service orientation.

Must be present and available to work. Benefits Package Free & reduced UIU tuition packages for

employees, dependents, and spouses, paid vacation and sick leave, paid holidays, retirement, health, life, and other insurance are

available. Employment is contingent upon successful completion of a background check. HigherEd360 is part of the HigherEdJobs network.