Job Title:

Admission Advisor Reports To:

Associate Vice President of Enrollment Management Job Type:

Full Time (37.5 hours/week)

FLSA Status:

Exempt Location:

Urban College of Boston, MA Work Structure:

Hybrid General Description The Admission Advisor at Urban College of Boston is the first point of contact a student has with the College and sets the tone for their experience. They must be mission-driven and committed to working at a college that serves multilingual and multicultural students. The Admission Advisors work independently and collaboratively with outside organizations and with constituents across the College to support recruitment, enrollment, and new student onboarding. The Admission Advisor is responsible for providing excellent service and administrative support to prospective students throughout the admissions and enrollment process. This includes responding to inquiries and applicants, processing applications, evaluating transcripts, degree planning, and registration for a student's first semester. The Admission Advisor acts as a bridge from the enrollment process to the successful transition for students into the campus community.

To Apply:

Interested applicants should submit a: 1) cover letter and 2) resume. Please submit your application materials to hr@urbancollege.edu . Review of applications will begin immediately and continue until the position is filled.

Compensation:

$48,000-$52,000

General Responsibilities:

Work with prospective students from first point of contact through early enrollment. Counsel students on all aspects of the application process and provide general guidance on funding their college education. Process applications for admission, request necessary documents, and evaluate them for completeness. Work collaboratively with the Registrar's Office to determine transfer credit eligibility and proper course placement. Provide initial academic advisement to students including discussions of career goals, transfer pathways, degree planning, and first semester course registration. Acts as academic advisor and success coach to English and Spanish speaking students who are gaining English proficiency. Participate in weekly staff meetings, reporting of enrollment activities, and coordination of services to support student enrollment. Become familiar with working territory and demographics of the region to best reach and grow the student population for Urban College. Work collaboratively with the enrollment services team members and academic department chairs to identify creative ways to recruit recent high school graduates and adult learners. Lead information sessions and registration events tracking participation and yield. Other appropriate duties as assigned.

Position Specific Responsibilities:

Working in collaboration with the AVP of Enrollment Management, identify community partners to engage in recruitment outreach. Coordinate and implement remote and in-person information sessions. Work collaboratively with the Admissions team, Director of Marketing & Communications, and the AVP of Enrollment Management to develop efficient systems.

Minimum Skills and Qualifications:

Associate degree or equivalent combination of education and relevant experience. 1-2 years of experience in admissions, advising, sales, customer service, or a related field; experience in higher education is preferred. Previous sales or business development experience, with a demonstrated ability to build relationships, identify opportunities, and achieve goals, is highly desirable. Bilingual proficiency in English and Spanish. Strong written and verbal communication skills. Outstanding interpersonal and customer service skills, with the ability to build positive relationships with prospective students and diverse stakeholders. High level of cultural dexterity and sensitivity, with a demonstrated understanding of cultural competency and the ability to work effectively with a diverse faculty, staff, and student population. Detail-oriented and able to manage multiple priorities, deadlines, and tasks effectively. Goal-oriented, self-motivated, and proactive, with strong organizational, interpersonal, technological, and communication skills. Proficiency with Microsoft Office Suite, Customer Relationship Management (CRM) systems, and LMS such as Element451, Brightspace, etc. Ability to appropriately handle confidential student information and maintain accurate and compliant student records and rosters. Ability to work effectively both independently and as part of a team. This is a hybrid position requiring at least two days per week on campus and in the community. Valid driver's license, access to a reliable vehicle, and the ability to work and travel during evenings and some weekends are required.

Preferred Skills and Qualifications:

Experience working in a Student Information System such as SONIS, Banner, etc. Bachelor's degree

Working Location:

This full-time position (37.5 hours per week) is currently approved as a hybrid position. The role requires availability for scheduled meetings with students, staff, and/or faculty, monthly college meetings, student-centered events, open houses, selected summer workshops or events, and partner site visits, as needed. A valid driver's license, reliable access to a vehicle, and the ability to work and travel during evenings and occasional weekends are required. This employment model is subject to periodic review by the President.

Location Policy:

At Urban College, all employees must reside in, and work from, one of the following states: Connecticut (CT), Florida (FL), Illinois (IL), Kansas (KS), Massachusetts (MA), Maryland (MD), Maine (ME), Michigan (MI), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), New York (NY), Pennsylvania (PA), Puerto Rico (PR), Rhode Island (RI), Texas (TX), Virginia (VA), and Vermont (VT).

Employment Authorization:

Applicants must be authorized to work in the U.S. without restriction now and in the future; no ongoing visa sponsorship or

STEM OPT

extensions will be provided.

About Urban College of Boston:

A private, non-profit college accredited by the New England Commission of Higher Education (NECHE), Urban College of Boston opens new pathways to opportunity through individualized, supportive, and multilingual education that prepares a diverse community of learners to pursue career advancement and transform their lives. Urban College of Boston is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. If you require alternative methods of application or screening, please contact us directly at hr@urbancollege.edu .