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Associate Manager, Admissions & Enrollment
Career Insights for Enrollment / Admission Counselor
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What they do
An Enrollment or Admission Counselor reviews applications and advises on admissions decisions for private elementary and secondary schools, colleges and universities. Organizes information and promotional materials about a school, conducts interviews with students and families, reviews application materials, and works with other school or college administrators to plan admissions goals and identify financial aid resources for admitted students. May travel to meet and recruit students.
$60,392 / year median in Texas
+10% projected growth
Job Description
Essential Functions:
Core Values Demonstration:
- Consistently embody TSTC Core Values (Excellence, Accountability, Service, and Integrity) when interacting with internal and external stakeholders, customers, students, and the community.
Leadership and Supervision:
- Supervise, coach, and mentor Admissions Advisors and Enrollment Coaches to enhance their performance and effectiveness.
- Implement standardized admissions processes and practices to ensure quality of service and monitor performance metrics and their effects on enrollment numbers.
Strategic Enrollment Management:
- Assist in setting and monitoring new student and persistence enrollment goals.
- Flex staff resources to meet enrollment targets and address barriers to enrollment at both the campus and statewide levels.
Collaboration and Outreach:
- Collaborate with internal departments (Admissions, Veteran Services, Financial Aid, Registrar's Office, Operations, and Student Services) to provide enhanced support to students and monitor progress.
- Plan and oversee enrollment initiatives, regional events, and ambassador programs to increase college visibility and attract a diverse student body.
Student Support and Advisory Role:
- Manage a student caseload, addressing complex questions and troubleshooting needs related to enrollment, financial aid, and overall student progression.
- Guide students through the admissions process, ensuring all requirements are met.
Technology Leadership:
- Provide leadership in the utilization of various software programs to review eligibility requirements, track financial aid status, and monitor academic progress.
- Utilize online platforms and software to maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.
Regulatory Oversight and Compliance:
- Stay abreast of FAFSA, FERPA, and relevant federal and state regulations governing student rights and information.
- Proactively review changes to enrollment management policies and best practices, providing guidance to the team.
Training and Staff Development:
- Collaborate with the Enrollment team to identify and develop staff training needs.
- Coordinate training and staff development, including professional development, compliance, and college mandatory training.
Data Management and Reporting:
- Maintain accurate records of all interactions, applications, and enrollments.
- Use data to prepare reports on recruitment activities and their effectiveness, adjusting strategies as needed.
Community Engagement:
- Visit various community locations, including high schools, to attend events, represent, and promote TSTC.
- Provide information related to TSTC programs and applications.
Competencies:
Leadership and Supervision:
Proficiency in supervising, coaching, and mentoring staffEnrollment Strategy:
Skills in setting and monitoring enrollment goals and addressing barriersCollaboration:
Ability to collaborate effectively with various departments to support studentsStudent Support:
Proficiency in managing student caseloads and providing advisory supportTechnology Utilization:
Expertise in using software programs for tracking and reportingRegulatory Compliance:
Understanding of FAFSA, FERPA, and relevant regulationsTraining and Development:
Skills in identifying training needs and coordinating staff developmentData Management:
Ability to maintain accurate records and prepare data-driven reportsCommunity Engagement:
Skills in representing and promoting the college at community events Education/Experience/Knowledge/Skills- Bachelor's Degree
- Exceptional experience may be considered in lieu of educational requirements
- 3 years experience in enrollment, admissions, sales, or a related field Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination.