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Alameda County Office of Education

Program Manager, Coordinated Services- Student Welfare & Attendance

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$56,746 / year median in California

+16% projected growth

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Job Description

Program Manager, Coordinated Services- Student Welfare & Attendance at Alameda County Office Of Education Print Application Deadline 8/18/2026 11:55 PM Pacific Date Posted 7/29/2026 Contact Human Resources Number of Openings 1 Salary Pay Range $131,728.35 - $163,063.66 Annually Add'l Salary Info $131,728.35 Starting Salary (7-Steps/MGMT to $163,063.66) In addition to salary: Monthly Master Degree Stipend $1,500/annual | Doctoral Degree Stipend $2,500/annual, if eligible may receive both Length of Work Year 221 work days Employment Type Full Time Salary Range Range 130 # Positions available by
FTE 1.0 FTE
Medical Benefits:
Additional $1000.00 per month towards Medical, Dental or Vision or a $500 per month cash-in-lieu option About the Employer The Alameda County Office of Education (ACOE) leads with a student-centered vision, innovating in the classroom and building safe and supportive community schools. We collaborate and partner with local, county, and state agencies to address challenges students face. We are looking for individuals who can enact our vision: equipping the most vulnerable students and those who serve them with the tools to thrive. Join our team as we reimagine services to more holistically support students and erase the predetermination of failure for children, especially Alameda County's most marginalized youth. Job Summary Job Summary The Program Manager provides data management, outcomes analysis, clinical support and oversight to direct services staff, supporting them in collaborating with students, caregivers, educational staff, county agencies, and community organizations to strengthen efforts related to Student Welfare and Attendance. They work to remove barriers to student success by offering direct services, resources, and support to students and families and by helping measure the impact of the services provided. Additionally, they serve as a key resource for invested partners and ensure that all programs align with established guidelines and standards. This position reports to the assigned administrator.
PLEASE READ JOB DESCRIPTION FOR ADDITIONAL DETAILS OF THE POSITION
View Job Description Requirements /
Qualifications Education & Experience:
  • Valid Pupil Personnel Services Credential in Social Work, School Counseling or Psychology (required)
  • Master's degree in education, social work, welfare, psychology or counseling (preferred)
  • Valid California LCSW, LMFT or license eligible (preferred)
  • A minimum of three (3) years of successful experience in a position performing pupil personnel services and/or related functions in a school or community-based setting
  • Minimum of three (3) years of experience in a leadership or supervisory role, with a focus on building staff capacity in clinical support.
  • A minimum of three (3) years of relevant experience working with vulnerable populations, foster care systems, and educational support programs - highly preferred
  • Bilingual (English/Spanish) - highly preferred
  • Equivalent combination of education and experience. (if applicable)
  • Valid driver's license and ability to travel to students' homes as needed/Evidence of Insurability
  • CPR/First Aid Certificate Read Job Description for a complete list of job requirements and experience required
Required Documents:
A cover letter addressing specific competencies for the position. A resume with detailed employment background and education. You must complete the EDJOIN application form. Complete the application by entering data in the format described. One reference must be from a past or present supervisor. Proper punctuation and standard capitalization (Jill Smith, 10 Main Street, Hayward, CA) must be used. Requirements /
Qualifications Education & Experience:
  • Valid Pupil Personnel Services Credential in Social Work, School Counseling or Psychology (required)
  • Master's degree in education, social work, welfare, psychology or counseling (preferred)
  • Valid California LCSW, LMFT or license eligible (preferred)
  • A minimum of three (3) years of successful experience in a position performing pupil personnel services and/or related functions in a school or community-based setting
  • Minimum of three (3) years of experience in a leadership or supervisory role, with a focus on building staff capacity in clinical support.
  • A minimum of three (3) years of relevant experience working with vulnerable populations, foster care systems, and educational support programs - highly preferred
  • Bilingual (English/Spanish) - highly preferred
  • Equivalent combination of education and experience. (if applicable)
  • Valid driver's license and ability to travel to students' homes as needed/Evidence of Insurability
  • CPR/First Aid Certificate Read Job Description for a complete list of job requirements and experience required
Required Documents:
A cover letter addressing specific competencies for the position. A resume with detailed employment background and education. You must complete the EDJOIN application form. Complete the application by entering data in the format described. One reference must be from a past or present supervisor. Proper punctuation and standard capitalization (Jill Smith, 10 Main Street, Hayward, CA) must be used. Comments and Other Information
  • ACOE prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, immigrant status, religion, sex, sexual orientation or association with a person or a group with one or more of these actual or perceived characteristics.
SALARIES
All salaries as stated are based on present information and are subject to change. To be considered for this position, applicants MUST attach ONLY the required documents and complete the EDJOIN application. Comments and Other Information
  • ACOE prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, immigrant status, religion, sex, sexual orientation or association with a person or a group with one or more of these actual or perceived characteristics.
SALARIES
All salaries as stated are based on present information and are subject to change. To be considered for this position, applicants MUST attach ONLY the required documents and complete the EDJOIN application. Links Related To This Job 2. ACOE Schools Information 3. ACOE's Job Postings 4. Look Up Your CLEAR Teaching Credential History CalSTRS Links Not all postings qualify for CalSTRS. Informational Only. CalSTRS Info for New Educators
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