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Coalition for Family Harmony

Domestic Violence Shelter Advocate, Pool Staff (On-Call)

Entry-Level JobVerifiedNo experience needed

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$56,746 / year median in California

+16% projected growth

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Job Description

Domestic Violence Shelter Advocate, Pool Staff (On-Call) Coalition for Family Harmony
  • 3.
3 Oxnard, CA Job Details Part-time From $20 an hour 8 hours ago Benefits Paid training 401(k) Employee assistance program Qualifications Bilingual Spanish Microsoft Excel Microsoft Outlook Client file management English Client database systems Driver's License Domestic violence intervention Social Work Residential shelter experience Customer data entry Full Job Description Shelter Advocate, Pool Staff (On-Call) Company At Coalition for Family Harmony, we believe every survivor deserves safety, compassion, and hope. Through advocacy, education, and community partnerships, we empower survivors of domestic violence and sexual assault to rebuild their lives. We're looking for compassionate, dependable, bilingual professionals to join our Housing Services Program as Shelter Advocates (Pool Staff). In this role, you'll provide life-changing support to survivors while helping create a safe, welcoming environment in our confidential emergency shelters. Bilingual in English and Spanish is required. What You'll Do As a Shelter Client Advocate, you'll provide crisis intervention, advocacy, and daily support to survivors and their families by: Answering our 24-hour bilingual crisis hotline, providing crisis intervention, emotional support, safety planning, referrals, and community resources. Supporting residents living in our confidential emergency shelters by creating a safe, respectful, and welcoming environment. Conducting shelter intake and exit appointments while explaining shelter policies and available services. Providing case management and advocacy, including assistance with: Employment and income resources Resume development and job searches Housing resources Safety planning Assisting survivors with restraining orders, court accompaniment, child custody resources, and navigating legal and social service systems. Dispatching on-call Rape Crisis Advocates to accompany survivors during forensic medical examinations. Coordinating with law enforcement, hospitals, medical professionals, and community partners to ensure survivors receive comprehensive support. Providing transportation to approved appointments using a company vehicle, when needed. Distributing food, clothing, hygiene products, household supplies, and other essential items to shelter residents. Assisting with shelter donations, inventory, and supply organization. Participating in ongoing training related to domestic violence, trauma-informed care, shelter operations, and survivor advocacy. What You'll Need to Succeed Education
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred, but not required. Certifications
  • Ability to obtain Domestic Violence Counselor Certification (California Evidence Code 1037.1) within one year of hire.
  • Ability to obtain Sexual Assault Counselor Certification (California Evidence Code 1035.2) within one year of hire.
  • Completion of agency
LGBTQ+ 101
training within six months of hire. Experience & Skills
  • Bilingual in English and Spanish (required).
  • Experience working with survivors of domestic violence, sexual assault, crisis intervention, shelters, or human services is highly preferred.
  • Strong crisis intervention, communication, problem-solving, and interpersonal skills.
  • Professional, compassionate, and trauma-informed approach when working with survivors from diverse backgrounds.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Ability to accurately maintain client documentation and enter data into the agency database after training.
  • Knowledge of California family law procedures is a plus. Physical & Position Requirements
  • Ability to work onsite at our confidential emergency shelters located in West Ventura County.
  • Ability to climb one flight of stairs and work within a two-story shelter environment.
  • Ability to stand, walk, bend, stoop, and lift up to 20 pounds.
  • Comfortable working in an active residential setting that may include adults, children, and varying noise levels.
  • Valid California Driver's License, current automobile insurance, and an acceptable DMV driving record.
  • Must successfully pass a Live Scan background check. Schedule and Compensation
  • $19.00 per hour , paid semi-monthly
Schedule:
This position fills in for 8-hour shifts as needed. Shifts are 7 am
  • 3 pm, 3 pm
  • 11 pm, and 11 pm
  • 7 am.
On-call, part-time schedule with opportunities for overtime Paid California sick leave Paid training and certification opportunities Company vehicle available for approved client transportation Ongoing professional development in trauma-informed care, domestic violence advocacy, and crisis intervention The opportunity to make a meaningful impact in the lives of survivors every day Equal Employment Opportunity Statement Coalition for Family Harmony is proud to be an equal employment opportunity employer. All applicants will receive full consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay:
From $20.00 per hour
Benefits:
401(k) Employee assistance program
Work Location:
In person