Under the supervision of the Membership Director, the Membership Coordinator is responsible for executing day-to-day tactics and communication in support of member services operations. The Coordinator operates in accordance with the policies, procedures, and standards established by the Santa Monica Family YMCA, ensuring proper communication of YMCA cause-driven messages.

Qualifications:

High school diploma or GED required; Associate degree (AA) or higher preferred. 2+ years' of experience in membership or customer service field 2+ years of supervision experience preferred Self-starter, detail-oriented, with good organizational skills Able to communicate clearly and positively, verbally and in writing Must be flexible with work schedule Requires excellent customer service skills with a friendly and positive attitude Demonstrated ability to meet goals, objectives and deadlines Passionate commitment to the YMCA mission and communities we serve CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations: American Red Cross American Heart Association American Safety & Health Institute