Community Advocate-Domestic Violence Services-Bilingual Preferred-Full Time with Benefits YWCA Sonoma County Santa Rosa, CA Job Details Full-time $24 - $26 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Retirement plan Qualifications Phone communication High school diploma or GED Driver's License Driving Community advocacy Domestic violence shelters Client interaction via phone calls Full Job Description Family Advocate - Domestic Violence Services for YWCA Sonoma County to work in Santa Rosa, CA Full-Time with Benefits. Work Schedule is 40 hours per week to serve residential clients by providing on-site support at the confidential Safe House shelter and to provide support with the 24/7 crisis hotline coverage Monday through Friday 12:30 pm to 9:30 pm Minimum Qualifications Two years' work or volunteer experience in a human service setting preferred. Valid driver's license, current auto insurance , ability to transport self to job-related events and education locations. Proficiency in a language other than English, specifically Spanish is preferred Good to excellent oral, written, and interpersonal communication skills, including ability to relate to diverse clientele and community population via telephone and in person. High School Diploma or Equivalent Training and experience in community collaboration, domestic violence, public speaking, conflict resolution and de-escalation skills preferred. Bachelor's degree in related field such as Human Services, Counseling, or Social Services preferred . Prior to employment, must pass pre-employment physical and TB test and must obtain DOJ and FBI fingerprint clearance. Knowledge & Skills Knowledge of or ability to acquire knowledge of basic principles of public safety for domestic violence. Knowledge of or ability to acquire knowledge of the legal system as it applies to Protection Orders (Emergency Protective and Criminal Protection) and Temporary and Permanent Restraining Orders and enforcement. Universal Precautions and other safe work practices Position Summary The Community Advocate primarily serves residential client by providing on-site support in a non-judgmental, trauma-informed manner. Working collaboratively with clients, the Family Advocate assesses immediate client needs and implements methods and resources to meet those needs. This position documents house activities, performs case management, operational and administrative duties, determines appropriateness and safety of client participation in the residential services program in conjunction with supervisor, and if appropriate, provides client transportation. The Family Advocate staffs the crisis line. The Family Advocate must be responsive to crisis line phone calls as needed and available to be on-call on a rotation basis for vacation/Holiday coverage as needed. In addition, the Family Advocate is available for translation services as needed. At the heart of the YWCA's programs is our domestic violence services. We provide a wide range of services to victims of domestic violence and their children so they can heal, become self-sufficient, and return productively to the community. The full job description for the Family Advocate position is posted at www.ywcasc.org on the career page.

Pay:

$24.00 - $26.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance

License/Certification:

drivers' license (Preferred) Shift availability: Night Shift (Preferred)

Work Location:

In person