A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
20% SUMMARY The Family Violence Victim Advocate (FVVA) advocates for the rights of domestic violence victims in the Superior Court system. Provides services related to domestic violence support such as safety planning, crisis counseling and assistance with navigating the criminal justice system.
RESPONSIBILITIES
Advocates for the rights of domestic violence victims who are participating in the court processes by providing safety planning, crisis counseling and assistance with navigating the criminal justice system. Provides services with a trauma informed approach to help understand the dynamics of domestic violence including restraining order process and application processes. Collaborates effectively with the State Attorney's office, family services, and other court departments to communicate Victims' concerns and recommendations for the criminal court case. Actively monitors the court at arraignment and docket to insure proper participation. Effectuates home visits with domestic violence liaison at local law enforcement to ensure victim's safety and security. Effectively and efficiently manages cases regarding domestic violence crimes while maintaining the client's safety and security and providing support for needs. Attends meetings required by DVCC and CCADV Provides in-service presentations to counseling group -sessions regarding information about the criminal justice system, victim rights and resources. Completes appropriate referrals for clients to other departments within the agency or outside services as needed. Manages the daily documentation of client and court notes and inputs into the appropriate database. OTHER Guided by procedures, policies, major job objectives and the organization's mission and goals, working with little or no supervision. Has significant decision-making authority and, significantly impacts the organization from both an internal and external perspective.
QUALIFICATIONS
Master's Degree in Criminal Justice or Social Services or related degree. Two plus years of case management experience working in a social service environment or criminal court system. Background in non-profit organizations a plus. Previous experience with domestic violence a plus. Bi-Lingual in Spanish Strong customer focus with good active listening skills. Demonstrated Project Management Skills. Highest level of ethics and values. Ability to build and manage relationships. Attention to detail, time management and strong organizational skills. Ability to work with all levels of people and maintain a professional attitude and foster relationships. Excellent Microsoft skills in Excel, Word, PowerPoint, Google Docs and Google Calendar. Ability to maintain the utmost confidentiality of all information, material and correspondence. Demonstrated ability to work in a fast-paced, changing team environment. Strong written, oral and interpersonal communication skills. Ability to use logic and reasoning to identify solutions and approaches to problems. Ability to make good judgments, and decisions, and be results oriented relating to day-to-day activities. Demonstrated flexibility, agility, adaptability and ability to multi-task.
COMPENSATION DVCC
offers a supportive workplace culture. DVCC offers competitive compensation, excellent benefits, and a supportive workplace culture. The salary range for this position is $50,000-$53,000 per year. Benefits include health, dental, vision, HRA, (DVCC pays $3,350 for individual/$6,700 for family), a 403(b)-retirement plan with 6% employer match, employer paid $10,000 life insurance, additional voluntary life insurance, long-term disability coverage, holidays and 15 days of paid time off. Professional development opportunities are also encouraged.
EQUAL OPPORTUNITY EMPLOYER DVCC
is committed to creating a diverse, equitable, and inclusive environment. DVCC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
WORKING CONDITIONS
Full-time position: occasional evenings and weekends may be required. Primarily court-based with some travel required for community outreach and events.
PHYSICAL DEMANDS
Physical Abilities N/A Occasionally Frequently Constantly Standing X Walking X Sitting X Stoop, kneel, crouch, crawl, bend X Handling/Fingering X Reach Outward/Above X Taste and Smell X Less than 10 lbs 10 lbs to 50 lbs 50 lbs to 100 lbs More than 100 lbs Lifting X Visual Requirement 20/20 Correctable Vision DVCC has reviewed this job description to ensure that essential functions, competencies and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and DVCC reserves the right to change this job description and/or assign tasks for the employee to perform, as DVCC may deem appropriate.
