Family Services Specialist (Bilingual Creole required) Early Learning Coalition of Palm Beach County - 4.4 Delray Beach, FL Job Details Full-time From $23.39 an hour 11 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Pension plan Employee assistance program Vision insurance Life insurance Qualifications Customer communication Customer service Haitian Creole Full Job Description We're Hiring! Join Our Mission to Empower Families!

Location:

Delray Beach/Boynton Beach area,

FL Schedule:

Full-Time, Monday-Friday (

M-Th:

8AM-5:30

PM/Fri:

8AM-12PM)

Pay:

up to $23.39 per hour commensurate with experience The Early Learning Coalition of Palm Beach County is seeking a dedicated and bilingual Family Services Specialist to advocate for families and help them access essential early learning programs and services. If you're passionate about making a difference and fluent in English & Creole , this is your opportunity to make a lasting impact in your community. What You'll Do Provide Child Care Resource & Referral (CCR&R) services in the community. Screen applicants for financial assistance and determine eligibility for programs such as School Readiness, VPK, CSC Scholarship, Head Start and Early Head Start. Advocate for families, assess needs, and assist with enrollment, transfers, and service terminations. Maintain accurate family information in the Enhanced Field System (EFS) database. Manage a caseload while accurately documenting case notes and ensuring compliance with confidentiality and reporting requirements. What We're Looking For Bilingual proficiency i n English & Creole - Required (read, write, speak). Bachelor's degree in Education, Early Childhood Education, Child Development, Human Services, Social Work, or related field. At least 2 years of experience in CCR&R, eligibility determination, or childcare enrollment processes. Strong customer service and communication skills Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues. Tech-savvy with proficiency in Microsoft Office, CRMs and cloud-based systems. Why You'll Love Working Here Opportunity to make a real impact in the lives of children and families. Collaborative, mission-driven team environment Competitive pay, benefits and opportunities for growth.

Schedule:

Mon-Thu 8:00AM-5:30PM, Fri 8:00AM-12:00PM.

Benefits Include:

Comprehensive health, dental, and vision insurance Generous Paid time off and holidays Retirement plan with employer contribution Tuition Reimbursement Employee Assistance Program Ready to join us? Apply today and help shape the future of early learning in Palm Beach County!

Link to full job description:

https://elcpalmbeach.box.com/s/ip6vldv0qmmscnjfahl1m3lxtol5qyp7 No Recruiters Please