JOB TITLE

Housing Advocate

DEPARTMENT

Program Services -Residential

CLASSIFICATION

Full-time, nonexempt, hourly, "at-will"

REPORTS TO

Outreach Advocacy Manager

JOB SUMMARY

The Housing Advocate provides direct services to survivors of domestic violence and assists survivors in identifying and securing affordable, stable housing. The Housing Advocate attends statewide, regional, and local training events related to housing initiatives.

Work Schedule:

40 hours per week as assigned by your supervisor; flexibility is needed to meet the needs of survivors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Read and abide by the rules, policies and standards set forth in the Employee Personnel Policy Manual.
• Provide direct services to victims of domestic violence in accordance with program guidelines and agency policies.
• Provide crisis intervention, safety planning, supportive counseling, advocacy, and referrals.
• Assist survivors of domestic violence with identifying and attaining their financial goals.
• Assist survivors of domestic violence with identifying and securing affordable housing.
• Prepare financial assistance requests with accurate documentation associated with housing costs on behalf of survivors.
• Assist victims in the VOCA relocation application process and address confidentiality program.
• Maintain health and safety of residential campus; direct and coach staff and participants in creating a positive, respectful communal living environment.
• Participate in Palm Beach County Homeless and Housing Alliance (HHA) meetings.
• Able to work in different environments and utilize effective time management skills.
• Maintain accurate program records, inventory control and grant required statistics.
• Promote an organizational culture that embraces workplace values of respect, caring, support, effective communication, teamwork, collaboration, accountability, and responsibility; and work with staff to create and maintain a workplace environment reflective of those values.

POSITION REQUIREMENTS

• Bachelor's degree in social work, sociology or related field or a minimum of three years relevant experience in victim/housing advocacy.
• DCF Domestic Violence Program Core Competency and privilege status obtained within first 90 days.
• Meet required training hours annually to maintain privilege status.
• Excellent verbal and written communication skills; exceptional customer service skills.
• Reliable transportation, and if that is a personal vehicle, a valid driver's license, and clean driving record for insurability. Must be 21 years of age and have at least 3 years of driving experience.
• Intermediate use of MS Excel, Word, Outlook, and client database software.
• Fluent in reading, writing, speaking English.

Bilingual Spanish or Creole is preferred.

SPECIAL REQUIREMENTS AND PHYSICAL DEMANDS

• Ability to exert physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds), bending, stooping, stretching, squatting, sitting, including movement up and down stairs.
• Regular travel required in the Palm Beach County area, limited in-state travel.

Job Type:

Full-time Pay:

$20.00 - $21.00 per hour

Benefits:

403(b) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Vision insurance

Work Location:

In person