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Family Partnerships of Central Florida

Family Advocate Specialist- Brevard

Career Insights for Family / School / General Case Manager

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Based on Florida data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$44,532 / year median in Florida

+13% projected growth

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Job Description

Salary Wage:
$17.30 per hour Position Sum m ary: This position will work with families that are currently involved with Family Support Services. They will work to provide community resources, assist with mindshare referrals for formal service provision. They will provide education and peer support that addresses proper nutrition, hygiene, discipline, protection, instruction and supervision, teach parenting skill development, provide assistance in locating appropriate community resources, child care etc. This position should possess skills and attitudes toward child rearing that are flexible enough to adapt to various situations based upon each family's differences, problems, and needs. This position will work a flexible schedule in order to meet the needs of families, which could include weekends and nights as needed. Techni c al/Functional Ex p ect a tion s : 1. Crisis I n terventi on s-Esse n ti a l Fu n ctio n : Provide crisis intervention linkages, referrals through consultation to ensure family support and placement stabilization in order to follow-up with emergency FTC for continued authorization. 2. Flexi b le a n d 3rd P a rty Resources-Esse n ti a l Fu n cti o n: Authorize service allocation, coordinate service delivery with providers and community resources in order to maximize service quality. 3. S tren g th & C u lt u r a l Disc o very-Esse n ti a l Fu n cti o n: Conducts Strength & Cultural discovery to help family identify strengths and potential natural supports as well as to identify immediate needs and and best resources to address these. 4. S tren g th Based A d v o c a cy-Esse n ti a l F un ction: This position will work with and support the family and help them advocate for their needs and serve as an advocate for them. 5. Provi d e e d u c a t ion a n d Peer S u pp o rt-E s sent i al: This position will work with the family in the areas of nutrition, parenting, budgeting, housing, and maintaining a safe and appropriate home. 6. Ot h er d u ties as req u ired: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes. Beh a vioral Com p et e ncie s : 1.
Dili g e n ce:
Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results. 2. Inn o v a tio n : Able to generate new or different products, processes, or solutions; create unique solutions to problems; express fresh insights or innovations regularly; think outside of existing paradigms. 3.
Vers a tility:
Able to take on new or multiple roles and responsibilities and do them well; be flexible when considering options or opinions; be open to new ideas and change. 4.
Responsivene s s:
Able to take action to meet the needs of others; respond to solve problems; minimize delays or problems with little or no supervision. 5. De a l with Ambi gu ity: Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty. 6. Team W o r k : Able to cooperate to build consensus; able to assist others to achieve team goals; participate in meetings so they are productive; take on extra work to meet team objectives. 7.
S ensitivity:
Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others. 8.
Ethics:
Adhere to and model principles and values of Agency and System of Care by being strength-based, solution- focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions. Busin e ss E x perienc e : 1. Micro s oft office & SACWIS C o mputer E x pe r ience: This position will be responsible for entering information into FSFN and Mindshare and utilizing basic Microsoft office software. 2. Valid Driver's License & A p p r opriate insu ra nce- E ssentia l : This position requires a valid drivers license and appropriate insurance in accordance with Florida Statute for transporting children. 3. 2+ yea r s Direct Services E x p e rience-E s sent i a l: This position will be providing direct services to children, youth or their families in their home and other locations as determined. 4. S u p er i o r verbal a n d written c o mm un ic a ti o n skills: This position must effectively communicate verbally and in writing in order to address complex needs and safety concerns in a strength-based approach. 5. Experien c e as a c o n s u mer or car e giver wit h in t h e
S OC:
This is required in order to successfully advocate for families and to provide assistance with resource linkages. Educatio n al and Experi e nce R e quir e me n t s : 1. High School Diploma required. 2. 2 to 5 years related experience required. 3. Knowledge of early childhood development preferred.
Physical R e quirements:
1. Grasping 2. Reaching 3. Sitting 4. Standing 5.
Stooping / Crouching
6. Bending 7. Reading 8. Speaking 9. Listening 10. Typing 11. Writing 12. Noise Conditions 13. Work in Confined Spaces For more information regarding our screening process please visit Clearinghouse.com . Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at (321) 752-4650.