A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Coordinate and implement programs and activities designed to engage families in improving student achievement and keeps rosters of all attendance and upload information. Plan programs in collaboration with staff, teachers, parent organizations, business-community partners and principal of school at the direction of supervisor. Design monthly activities to help families participate more effectively in improving their children's learning. (Family Reading Activities, ESL, Financial Planning, Math and Science trainings, Career and College Planning events, etc.) Help families understand standards and assessments, student test scores, rubrics and the school report card. Facilitate and organize other parent meetings and workshops, as parent's request. Collaborate with Boys & Girls Clubs of Lanier staff, families to develop programs and activities geared to reach families who are underrepresented because of social, economic, racial and/or language barriers. Develop monthly family contact logs with parent telephone numbers/emails in order to be in touch with families at least once a month. Develop monthly newsletter to keep parents informed of afterschool activity, community resources, etc., with support of Resource Development staff ensuring all marketing materials reflect organizations logo . Be a liaison between families and staff when problems arise under the direction of supervisor Arrange for translation and interpretation services for meetings. Communicate regularly with staff about parent's ideas and concerns. Recruit parents to participate in afterschool activities. Document parent/community activities through visual portfolios that include sign-in sheets, flyers and pictures. Submit monthly reports on the family involvement activities. Reach out to local community groups and businesses to find out how they would like to promote family involvement. Work with community partners and families to identify resources for families in the community. Ensure that staff have up-to-date referral information on community services to give to families. Attend community meetings that will help you connect to community resources for families.
EDUCATIONAL QUALIFICATIONS AND SKILLS
Education High school diploma or GED required. Associates or bachelor's in human services/welfare, preferred. Experience A minimum of one years' experience in social services, education, working with youth and families or in a related field. Skills Ability to plan organize and execute workshops and events. Strong interpersonal and communication skills to effectively interact with parents, community leaders, and staff. Proficient in Microsoft Office, Word, Excel, email communication, and managing contacts. Organize and keeps updated rosters and member information Ensures sites have and maintains a list of community services for parental resources.
RELATIONSHIPS
Internal:
Maintain oral and written contact with the Club Site Directors, and other BGCL staff members for the purpose of exchange of information, to provide reports regarding facilities management, safety building practices and maintenance, and to coordinate safety and facility duties to all buildings and clubs.
External:
Maintain oral and written contact with other agencies, and staff members, for the purpose of exchanging information and updates regarding building safety and maintenance.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As part of our commitment to maintaining a safe and drug-free workplace, candidates selected for this position will be required to undergo a pre-employment drug screening. The drug testing process will be conducted in accordance with all applicable laws and regulations, and the results will be treated with the utmost confidentiality.
