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Foundation 2

School Liaison

Career Insights for Family / School / General Case Manager

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Scorecard

Based on Iowa data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$46,351 / year median in Iowa

+14% projected growth

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Job Description

Reports to:
Mobile Crisis Outreach Youth Services Coordinator Location:
Cedar Rapids, IA Hours:

Full time , Monday - Friday 8am - 4pm. About Foundation 2 Crisis Services Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! Overview of the role Provide immediate crisis intervention and care coordination services for youth and families across the Mobile Crisis service area according to program policies. Assist families with scheduling assessments/new appointments or re-connecting with prior service providers. Provide consultation/training to school staff about best practices when supporting youth with thoughts of suicide, safety planning, and reintegration to schools following hospitalization. Act as a liaison between families and the school, offering assistance and referral information (such as participating in IEP and/or re-entry meetings). Support the Mobile Crisis Outreach team by dispatching throughout the Mobile Crisis service area as needed. This role requires traditional daytime hours, occasionally extending into early evening for pre-scheduled meetings or events. The role offers the opportunity to sign an ESA for the Mobile Crisis team and pick up additional overtime shifts if desired. Benefits The annual base salary range for this position is $18-$21 per hour. Quarterly wellness benefit reimbursements to support a sense of wellbeing. Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.

Who you are:

Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable. Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices. Organized. You possess strong organizational skills and can oversee daily responsibilities. Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients. Team Player. You enjoy working with individuals from diverse backgrounds and are proud to represent your programs and staff to a wide array of stakeholders. You are great at giving and getting respectful, productive feedback. What you'll do Provide immediate crisis intervention and care coordination services for youth and families across the Mobile Crisis service area according to program policies. Assist families with scheduling assessments/new appointments or re-connecting with prior service providers. Provide consultation/training to school staff about best practices when supporting youth with thoughts of suicide, safety planning, and reintegration to schools following hospitalization. Act as a liaison between families and the school, offering assistance and referral information (such as participating in IEP and/or re-entry meetings).

• Support the Mobile Crisis Outreach team by dispatching throughout the Mobile Crisis service area as needed.. What you need Bachelor's degree in a human service-related field required and 1 or more year year's relevant experience. Comfort using basic computer software. Basic typing and data entry skills. Excellent writing and grammar skills. Valid driver's license and be insurable by the agency auto insurance policy. Pass all background checks completed by Foundation 2 Crisis Services. Submit copy of college degree or transcript as required by licensure for personnel file. Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days). Experience in crisis services preferred. Experience working with and compassion for at-risk youth preferred. Your Application We're excited to hear from you! All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled. Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Pay:

From $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Mental Health
  • Health and Wellness Programs