Make a Difference in the Lives of Iowa Families Help Iowa families build stronger futures while enjoying flexible scheduling and meaningful work in your community. Families First is looking for a compassionate, motivated individual to join our team as a Family Support Specialist (FSS). In this rewarding role, you'll work directly with children and families in their homes and communities, helping them build skills, overcome challenges, and achieve lasting success. This position offers flexible scheduling with opportunities for daytime, evening, and occasional weekend hours based on family needs and contractual requirements. This position is based out of Waterloo, Iowa and requires travel approximately three days per week to counties throughout Eastern Iowa based on agency and program needs. Travel is expected and mileage reimbursement is available in accordance with agency policy. Why Join Families First?

This position is a travel position that serves agency families throughout Eastern Iowa and surrounding communities dependent on agency need. Flexible scheduling traveling to agency counties approximately 3 days a week Meaningful work that changes lives Extensive training and professional development Supportive team environment Opportunity to work independently while making a community impact What You'll Do Partner with children and families to strengthen relationships and achieve family goals. Provide in-home and community-based support using evidence-based practices. Develop service plans and help families connect with community resources. Collaborate with HHS, schools, courts, and community partners. Maintain timely documentation and case records. Support families during challenging situations and crisis events. Participate in on-call coverage and respond to urgent family needs when assigned. Qualifications You must meet one of the following requirements: A bachelor's degree or higher from an accredited four-year college or university; or the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; or an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years. The technical work experience requirement may be applied broadly and includes but is not limited to experience in fields such as human services, behavioral health, child welfare, childcare, education, juvenile justice, and related roles involving direct engagement with individuals and families. About Families First Families First is one of Iowa's leading providers of family-centered, in-home, and community-based services. Every day, our employees help children and families navigate challenges, build strengths, and achieve stability. Accredited by the Council on Accreditation (COA) Serving approximately 3,000 individuals annually Providing services in 57 Iowa counties Employing approximately 300 dedicated professionals statewide Join Our Team - Apply Today! If you're passionate about helping families thrive and want a career with purpose, we'd love to hear from you. Families First is an Equal Opportunity Employer. Pre-employment background check required.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Paid time off Professional development assistance Vision insurance

Education:

Associate (Preferred)

Experience:

Child welfare: 1 year (Preferred)

Work Location:

On the road