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TC
The Center Resources For Teaching and Learning
Family Engagement Specialist
Career Insights for Family / School / General Case Manager
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Scorecard
Based on Illinois data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$47,575 / year median in Illinois
+13% projected growth
Job Description
Description:
Job Title:
Family Engagement Specialist (FES)•Department:
FIND/PI Reports to:Project Director Job Type:
Full Time, Salary (Exempt Job Location:
Palatine Salary Range:
$33,000- $38,000 per year
The Center:
Resources for Teaching and Learning- We Teach.
They Soar:
Who We Are:
The Center:
Resources for Teaching and Learning, is a nationally recognized, nonprofit professional development and educational services organization dedicated to better teaching and learning in early childhood, elementary, secondary and adult education. The Center also provides statewide communications support for schools and districts, assisting leaders with internal and external communication needs. At The Center, we oversee programs supporting high-quality education for at-risk students, including English Learners, young children facing challenges, and immigrant populations. Initiatives include adult education (Adult Learning Resource Center), early childhood services (Early Childhood Developmental Enrichment Center), special needs support (Star Net Region II), professional development for diverse learners (Illinois Resource Center), and tech-based instructional assessments (Technology Center for Teaching and Learning). Position Description- What the
Role Entails:
The Family Engagement Specialist supports the FIND/PI programs by facilitating enrollment, conducting outreach, and maintaining resources for families. You will be responsible for identifying under-resourced families, completing initial screenings using ASQ-3 and ASQ-2; SE 2. This role reports to the FIND Supervisor. Company Culture- Do Our Values Speak to You? At The Center, our work is guided by the following core values: Dedication
- Demonstrating effective and transparent leadership while providing high quality services and support to children, families, educators, educational leaders, and adult learners. Education
- Delivering evidence-based professional learning, technical assistance, direct services, and educational programs grounded in industry standards and best practices. Accountability
- Ensuring consistent service delivery, measurable outcomes, continuous improvement, and responsible stewardship of resources. Advocacy
- Promoting equitable access to high-quality education, empowering learners and educators, and building strong partnerships that support children, families, and communities. Compassion
- Embracing culturally and linguistically diverse communities and responding with sensitivity and respect to the unique strengths and needs of all individuals.
- What you will be doing: Identify and enroll families using FIND/PI weighted criteria form.
ASQ:
SE2 screenings for new families. Input SIS data and contact new families to complete enrollment paperwork. Create and distribute program flyers and playgroup calendars. Maintain and update the program's social media page with events and family resources. Catalog all FIND classroom/lending library materials, including toys, books, and videos. Facilitate check-in and check-out of lending library materials, clean, and reshelve items. Arrange childcare for workshops as needed. Facilitate Promise to Pay groups as needed. Maintain program and staff records in accordance with policies and procedures. Attend required program in-services, conferences, and trainings. Attend FIND/PI advisory board meetings as requested. Attend community meetings and events. Assess family needs and provide developmentally appropriate guidance and resources. Coordinate services with other community programs and agencies. All other duties as assigned. The Center Rewards & Benefits- How we value you: Sick days: 12 days per year
Vacation Time:
21 days per yearPersonal Business Days:
2 per yearHolidays:
all approved holidaysBereavement:
3 days Health Insurance Dental Insurance Life Insurance & Disability Insurance 403(b): Up to 10% match The Center's Work Environment- What to expect: Combination of community, home, and office environments.
Schedule:
Monday through Friday during standard business hours, occasional evenings or weekends as needed. Bilingual Spanish/English required.Requirements:
The Knowledge and Expertise that Matters Most- What you bring to the
Role:
Strong communication skills with families and team members. Professionalism and ability to maintain boundaries with enrolled families. Commitment to confidentiality and ethical practice. Cultural humility and respect for culture as an influence on parenting. Ability to work collaboratively and adapt to program needs. Position Qualifications- What is required to Perform the