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Children's Advocacy Center of N&NW Cook County
Bilingual Family Advocate (English/Spanish) - Childrens Advocacy Center of NNW Cook County
Career Insights for Family / School / General Case Manager
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Based on Illinois data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$47,575 / year median in Illinois
+13% projected growth
Job Description
Job Description Job Title:
Bilingual Family Advocate Reports To:
Director of Forensic and Advocacy Services Minimum Requirements:
Bachelor's degree in social work, psychology or a related field is required and a master's degree in a related field is preferred. Professional experience providing services addressing trauma and working closely with community partners such as law enforcement, the Department of Children and Family Services, and/or prosecutors. Bilingual English/Spanish required.Primary Responsibilities:
- Complete required 24-hour Victim Advocacy Training within the first year of employment and participate in a minimum of 8 hours within a 2-year period of continuing education specific to victim or court advocacy and/or child maltreatment, or domestic violence
- Provide support and/or crisis intervention to child victims and their non-offending caregiver(s) during child protection and/or criminal investigations
- Assist in the education and training of multidisciplinary team partners on CAC protocols and best practices
- Assist in coordination of the multidisciplinary response to cases by managing referrals from investigative partners
- Complete a brief psychosocial and needs assessment with non-offending caregiver(s) at the time of the scheduled forensic interview appointment
- Complete trauma screening and suicide risk assessments with children and teens
- Provide culturally relevant resources and referrals (mental health, medical, legal, housing, etc.) to clients
- Provide case management which includes routine contact with the client's family and multi-disciplinary team (law enforcement, DCFS, State's Attorney's Office, mental health, and medical clinic staff)
- Provide court advocacy, which could include attending hearings with clients, assisting with Orders of Protection and Victim Impact Statements, assisting with victim/witness court preparation, advocating for the rights of crime victims throughout the criminal justice process
- Document direct services in agency database in a consistent and timely manner
- Maintain all records as per the agency's confidentiality standards
- Participate in regularly scheduled 1:1 supervision, team, and all-staff meetings
- Participate in monthly Multi-Disciplinary Team Case Review meetings
- After-hours and weekend on-call responsibilities on a rotating basis
- Regular travel between main office (Hoffman Estates) and satellite offices (Arlington Heights and Skokie)
- Other duties, as designated by